Mobile Crisis Specialist

Brightli•Carrollton, MO

About The Position

Burrell Behavioral Health is hiring a Mobile Crisis Specialist II to provide on-call and mobile crisis response services across multiple communities. The role provides face-to-face crisis assessments and telephone interventions, working collaboratively with a team and community resources to connect people experiencing urgent mental health challenges with appropriate care and support. The position is part-time at 12.5 hours per week, with either an overnight shift from 7 p.m. to 7:30 a.m. or a day shift from 7 a.m. to 7:30 p.m. The home location is Columbia, Missouri. Candidates must have a bachelor’s degree in a behavioral health or related field and have completed a practicum or have one year of experience in a behavioral health field. A master’s degree in a behavioral health or related field is preferred. CPR/First Aid and CPI certification are required, or the candidate must be willing to obtain them. The role also requires crisis intervention, communication, assessment, decision-making, and electronic medical records skills, along with the ability to work independently and adapt to changing demands. Before completing probation, the employee must demonstrate competency in crisis intervention, safety and legal procedures, and collaboration with law enforcement.

Requirements

  • Bachelor’s degree in a behavioral health or related field.
  • Completion of a practicum or one year of experience in a behavioral health field.
  • CPR/First Aid and CPI certification, or willingness to obtain them.
  • Knowledge and skills in crisis intervention, suicidality assessment, and safety planning.
  • Effective oral and written communication skills.
  • Ability to assess and triage individuals in crisis.
  • Strong problem-solving, decision-making, and clinical judgment skills.
  • Ability to work independently and adapt to changing job demands.
  • Experience working with electronic medical records.
  • Ability to establish effective relationships by telephone and face-to-face.
  • Must demonstrate competency before completing probation in crisis intervention, safety and legal procedures, and collaboration with law enforcement.
  • Must meet driver’s license, insurance, and vehicle requirements when using a personal or company vehicle for business purposes.

Nice To Haves

  • Master’s degree in a behavioral health or related field.

Responsibilities

  • Serve as an on-call/mobile crisis responder and provide immediate support to people in need.
  • Conduct telephone and face-to-face crisis assessments to determine risk and appropriate care.
  • Collaborate with Crisis Team members and community resources to connect individuals with appropriate support.
  • Partner with law enforcement and emergency medical personnel to safeguard individuals and families in crisis.
  • Evaluate risk and coordinate crisis stabilization, hospitalization, or referrals.
  • Develop and implement personalized safety plans.
  • Navigate custody, guardianship, and involuntary commitment procedures.
  • Complete accurate and timely documentation in accordance with DMH, BBH, and regulatory guidelines.
  • Attend scheduled meetings, trainings, and supervision sessions.
  • Follow agency policies, procedures, and compliance standards.

Benefits

  • Competitive pay with new wage increases.
  • 401(k) retirement savings plan with up to a 5% match for part-time and full-time employees.
  • Employee discount program.
  • Mileage reimbursement or company vehicle.
  • Paid time off package for full-time employees.
  • Health, dental, vision, retirement, life, and other benefits for full-time employees.
  • Initial, ongoing, comprehensive, and supportive training.
  • Advancement opportunities and promotion from within.
  • Welcoming, warm, and supportive work culture and environment.
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