Mobile Crisis Service Provider

Aroostook Mental Health Services, Inc.•Houlton, ME

5d•$41,377 - $49,653

About The Position

The Mobile Crisis Service Provider delivers compassionate, professional crisis resolution services across Aroostook County. The role provides immediate crisis intervention, stabilization, and support to individuals and families experiencing behavioral health emergencies, both in person and via telehealth. Services are provided at locations such as primary care offices, homeless shelters, police stations, peer centers, homes, and other community settings. Crisis services are available 24/7, and flexibility to work evenings, weekends, and holidays is required.

Requirements

Must be at least 18 years of age, as required by the contract associated with the position.
Eligibility for Mental Health Rehabilitation Technician – Crisis Service Provider (MHRT-CSP) certification is required. Eligibility pathways include: 36 months of direct behavioral health experience (4,992 hours); MHRT/C certification and at least 1,664 hours of direct behavioral health experience; 30 college credit hours and/or an associate's degree in a related field plus at least 1,664 hours of direct behavioral health experience; or current MHRT-CSP certification.
Upon hire, staff must complete MHRT-CSP training appropriate to their role and experience.
A valid driver’s license and reliable transportation are required.
Required training includes CPR/First Aid, MANDT (Day 1), training to administer and carry Naloxone, and Peer Support 101. The agency provides training upon hire.
Flexibility to work evenings, weekends, and holidays is required.

Responsibilities

Provide crisis evaluations, intervention, and stabilization to individuals and families.
Partner with law enforcement, first responders, and community agencies to coordinate crisis response and support.
Participate in co-response with law enforcement for crisis assessments and protective custody evaluations.
Promote the philosophy that recovery is possible by providing client-centered, trauma-informed care.
Develop crisis intervention plans that identify effective supports for individuals in crisis.
Facilitate open crisis stabilization groups in outpatient settings.
Coordinate care with families, treatment providers, and community partners to ensure continuity of services.
Educate community members and professionals about available crisis services and behavioral health resources.
Maintain accurate, timely documentation of all interventions and follow-up actions.
Provide debriefing support after critical community events.
Participate in ongoing training, team meetings, and supervision.
Participate in the orientation and training of new staff.
Provide support to staff in satellite offices as requested.