ML/AI Engineer (Full Time; Multiple Openings)
About The Position
Responsible to support the design, implementation, and optimization of scalable Artificial Intelligence (“AI”) and Machine Learning (“ML”) solutions. To succeed in this role you must meet the following requirements: Collaborate with cross-functional teams (Product, Data, Engineering) to develop and implement AI/ML solutions Establish and promote ML Operations and lifecycle management best practices Design, build, and manage scalable ML infrastructure Develop, validate, deploy, and monitor ML models and applications Create and maintain optimized data pipelines Utilize programming languages (Python, R, Scala, Java) and adopt CI/CD best practices, including automation and monitoring Implement state-of-the-art Generative AI models and workflows (ASR, LLM, TTS, RAG, & Search) Stay up to date with emerging ML/AI technologies, frameworks, and best practices Scale and support large distributed systems serving millions of customers daily Maintain and extend RingCentral’s internal AI platform Build Agentic AI products to drive business value Bring thought leadership to AI products & services
Requirements
- U.S. Master’s degree in Data Science, Computer Engineering or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor’s degree or equivalent in Data Science, Computer Engineering or a related field plus five (5) years of related experience, is required.
- Experience with analytics, Machine Learning (“ML”), data science, platform development, data aggregation and analysis, statistical analysis, ML/AI modeling, TensorFlow, PyTorch, Generative AI, NLP, deep learning, statistical methods, GCP, AWS, Azure ML, data structures, algorithms, software architecture, MLOps, ML lifecycle management, CI/CD, and Docker is required.
Responsibilities
- Collaborate with cross-functional teams (Product, Data, Engineering) to develop and implement AI/ML solutions
- Establish and promote ML Operations and lifecycle management best practices
- Design, build, and manage scalable ML infrastructure
- Develop, validate, deploy, and monitor ML models and applications
- Create and maintain optimized data pipelines
- Utilize programming languages (Python, R, Scala, Java) and adopt CI/CD best practices, including automation and monitoring
- Implement state-of-the-art Generative AI models and workflows (ASR, LLM, TTS, RAG, & Search)
- Stay up to date with emerging ML/AI technologies, frameworks, and best practices
- Scale and support large distributed systems serving millions of customers daily
- Maintain and extend RingCentral’s internal AI platform
- Build Agentic AI products to drive business value
- Bring thought leadership to AI products & services
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- 401K match and ESPP
- Paid time off and paid sick leave
- Wellness programs including 1:1 coaching and meditation guidance
- Paid parental and pregnancy leave and new parent gift boxes
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Parental support for children with developmental and learning disabilities
- Pet insurance
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Student loan refinancing assistance
- Employee perks and discounts program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
