ML/AI Engineer (Full Time; Multiple Openings)

RingCentral•Belmont, CA

9d•Hybrid

About The Position

Responsible to support the design, implementation, and optimization of scalable Artificial Intelligence (“AI”) and Machine Learning (“ML”) solutions. RingCentral is the $2 billion global leader in cloud-based communications and collaboration software, fundamentally changing the nature of human interaction— giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. We’re currently looking for an ML/AI Engineer to join our team.

Requirements

U.S. Master’s degree in Data Science, Computer Engineering or a related field, or foreign equivalent, plus two (2) years of related experience, OR U.S. Bachelor’s degree or equivalent in Data Science, Computer Engineering or a related field plus five (5) years of related experience
Experience with analytics, Machine Learning (“ML”), data science, platform development, data aggregation and analysis, statistical analysis, ML/AI modeling, TensorFlow, PyTorch, Generative AI, NLP, deep learning, statistical methods, GCP, AWS, Azure ML, data structures, algorithms, software architecture, MLOps, ML lifecycle management, CI/CD, and Docker

Responsibilities

Collaborate with cross-functional teams (Product, Data, Engineering) to develop and implement AI/ML solutions
Establish and promote ML Operations and lifecycle management best practices
Design, build, and manage scalable ML infrastructure
Develop, validate, deploy, and monitor ML models and applications
Create and maintain optimized data pipelines
Utilize programming languages (Python, R, Scala, Java) and adopt CI/CD best practices, including automation and monitoring
Implement state-of-the-art Generative AI models and workflows (ASR, LLM, TTS, RAG, & Search)
Stay up to date with emerging ML/AI technologies, frameworks, and best practices
Scale and support large distributed systems serving millions of customers daily
Maintain and extend RingCentral’s internal AI platform
Build Agentic AI products to drive business value
Bring thought leadership to AI products & services

Benefits

Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Wellness programs including 1:1 coaching and meditation guidance
Paid parental and pregnancy leave and new parent gift boxes
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Parental support for children with developmental and learning disabilities
Pet insurance
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program