Mitigation Project Manager - Chantilly VA

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton • Chantilly, VA

2d • $80,000 - $95,000

About The Position

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is seeking an experienced, results-driven Mitigation Project Manager to lead its growing mitigation operations. The role is responsible for the division’s operational and financial performance, staff development, customer satisfaction, and compliance with company policies and procedures. The manager leads crews responding to fire, water, and other types of damage and oversees planning, estimating, job costing, quality control, and customer service.

Requirements

• Effective written and oral communication skills, including the ability to communicate across all levels of the organization.
• At least 5 years of experience in the mitigation or restoration industry.
• Intermediate math skills.
• Strong decision-making and leadership skills.
• High school diploma or GED.
• Strong computer knowledge.
• Ability to lift at least 50 pounds regularly and occasionally lift up to 100 pounds with assistance.
• Ability to climb ladders, work at ceiling heights, and work in tight spaces such as crawl spaces and attics.
• Ability to sit, stand, and walk for prolonged periods.
• Ability to repetitively push, pull, lift, and carry objects.
• Ability to travel locally and out of state when necessary.
• Ability to successfully complete a background check, subject to applicable law.

Nice To Haves

• College degree.
• Xactimate experience.

Responsibilities

• Provide planning, budgeting, goals, and development for the division.
• Lead Crew Chiefs and Technicians responding to and managing fire, water, and other types of damage.
• Ensure clear and consistent communication with the owner, managers, team members, property owners, and clients.
• Oversee project estimating, job costing, and job quality control.
• Ensure customer and client satisfaction.
• Assist with human resources and training functions, including recruiting, hiring, training, and developing managers and staff.
• Ensure job processes and procedures are followed, including established job and safety protocols.

Benefits

• Paid holidays
• Earned commissions
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training and development
• Vision insurance
• 401(k) matching
• Company car
• Dental insurance
• Continuous education opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED