Mitigation Project Coordinator - Idaho Falls, ID
About The Position
Paul Davis Restoration helps homeowners and businesses recover after life’s toughest moments—floods, fires, mold damage, and more. As a Mitigation Project Coordinator, you’ll play an important role in supporting our mitigation team, helping projects stay organized, customers stay informed, and operations run smoothly. This is a great opportunity for someone looking to start a career in restoration, project coordination, or operations management. We’re looking for someone dependable, organized, customer-focused, and eager to learn. No prior restoration experience required—we’ll train the right person.
Requirements
- High school diploma or equivalent required
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Friendly and professional phone presence
- High attention to detail and strong follow-through
- Comfortable using computers and learning new software systems
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Positive attitude and willingness to learn
- Strong problem-solving skills and ability to adapt in a fast-paced environment
- Team-oriented mindset with a desire to grow professionally
- Willing/able to pass a detailed background check
- Willing/able to pass a drug screen
Nice To Haves
- Previous office, administrative, customer service, or scheduling experience preferred—but not required
Responsibilities
- Support Project Managers and Mitigation teams with day-to-day project coordination
- Communicate with customers to provide updates and ensure a positive experience
- Schedule appointments and project timelines
- Maintain accurate project documentation and update job management software
- Organize digital and physical project files
- Assist with reports, billing documentation, and job closeout paperwork
- Answer incoming office phone calls and direct calls professionally
- Help cover front desk lunches and breaks as needed
- Assist with scheduling, data entry, emails, and other administrative tasks
- Communicate with vendors, subcontractors, and insurance partners as needed
- Help ensure projects stay on schedule and internal deadlines are met
- Jump in to support the team wherever needed—this is a collaborative environment
Benefits
- 80 hours of paid time off of 90 days of employment
- 7 paid holidays
- 401(k) with 3% company match
- medical, dental, vision, life, supplemental, and accident coverage
- Career growth opportunities
- A supportive team environment where your work makes a difference
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
