Mitigation Project Coordinator - Idaho Falls, ID
About The Position
At Paul Davis Restoration, we help homeowners and businesses recover after life’s toughest moments—floods, fires, mold damage, and more. As Mitigation Project Coordinator, you’ll play an important role in supporting our mitigation team, helping projects stay organized, customers stay informed, and operations run smoothly. This is a great opportunity for someone looking to start a career in restoration, project coordination, or operations management. We’re looking for someone dependable, organized, customer-focused, and eager to learn. No prior restoration experience required—we’ll train the right person.
Requirements
- High school diploma or equivalent required
- Previous office, administrative, customer service, or scheduling experience preferred—but not required
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Friendly and professional phone presence
- High attention to detail and strong follow-through
- Comfortable using computers and learning new software systems
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Positive attitude and willingness to learn
- Strong problem-solving skills and ability to adapt in a fast-paced environment
- Team-oriented mindset with a desire to grow professionally
- Willing/able to pass a detailed background check
- Willing/able to pass a drug screen
Responsibilities
- Support Project Managers and Mitigation teams with day-to-day project coordination
- Communicate with customers to provide updates and ensure a positive experience
- Schedule appointments and project timelines
- Maintain accurate project documentation and update job management software
- Organize digital and physical project files
- Assist with reports, billing documentation, and job closeout paperwork
- Answer incoming office phone calls and direct calls professionally
- Help cover front desk lunches and breaks as needed
- Assist with scheduling, data entry, emails, and other administrative tasks
- Communicate with vendors, subcontractors, and insurance partners as needed
- Help ensure projects stay on schedule and internal deadlines are met
- Jump in to support the team wherever needed—this is a collaborative environment
Benefits
- 80 hours of paid time off of 90 days of employment
- 7 paid holidays
- 401(k) with 3% company match
- medical, dental, vision, life, supplemental, and accident coverage
- Career growth opportunities
- A supportive team environment where your work makes a difference
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
