Mitigation Manager

Paul Davis Restoration of Southwest Missouri • Nixa, MO

12d • $65,000 - $75,000

About The Position

The Mitigation Manager, also referred to as the Mitigation Project Manager, works in the Emergency Services (Mitigation) Department. This role is responsible for fostering team culture and supporting the growth and development of the mitigation business, department, and staff. The position leads mitigation, mold, contents, and emergency services operations, manages field personnel, and drives productivity, profitability, and customer satisfaction. The role also involves coaching team members in the field, maintaining accurate documentation and communication, supporting catastrophe response, and upholding safety, quality, and operational standards. The salary range is $65,000–$75,000 per year, based on experience.

Requirements

• High school diploma or GED.
• At least two years of experience in a management or leadership role within the restoration industry.
• At least five years of experience within an Emergency Services Department in the restoration industry.
• Experience writing Emergency Services (Mitigation) estimates.
• Restoration leadership experience.
• Knowledge of water mitigation and drying.
• Experience leading field teams.
• Strong communication and organizational skills.
• Ability to safely operate a company vehicle.
• Ability to remain stationary for up to 50% of the time, frequently move around client properties, operate a computer constantly, communicate with customers and staff by phone and face to face, and occasionally lift up to 50 pounds.

Nice To Haves

• IICRC certifications.
• Large loss, commercial, and catastrophe experience.

Responsibilities

• Lead mitigation, mold, contents, and emergency services operations.
• Manage technicians, crew leaders, and field personnel.
• Coordinate schedules, equipment, staffing, and resources.
• Drive productivity, profitability, and customer satisfaction.
• Train, coach, and develop team members.
• Ensure documentation, job files, and communication are completed accurately.
• Support catastrophe response planning and deployment.
• Maintain safety, quality, and operational standards.
• Complete estimates and oversee job completion at client properties.

Benefits

• Company cell phone or cell phone allowance
• Medical, dental, and vision benefits
• Company clothing
• Company vehicle
• 401(k)
• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Parental leave
• Training and development
• Wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED