Mission Trainer

Axon • Atlanta, GA

8d • Remote

About The Position

As a Mission Trainer at Axon, you will facilitate comprehensive instruction for clients, create engaging educational assets, and enable technology rollouts across cloud software and hardware solutions. You will partner with public safety leaders, technical teams, and cross-functional partners to drive platform adoption, strengthen organizational alignment, and provide insights that inform future enhancements. This is a remote position based in the United States with approximately 75% travel. The role reports to the Mission Trainer Manager and has no direct reports.

Requirements

• Proven experience in training delivery, training program creation, project planning, and project management.
• Familiarity with curriculum development.
• Ability to confidently train diverse audiences.
• Project management experience.
• Required technical and analytical skills.

Nice To Haves

• Background in law enforcement, ideally as a trainer.
• Experience with AI.
• Experience deploying programs that align policies and technology, ideally involving Axon products.

Responsibilities

• Conduct train-the-trainer sessions for agency trainers.
• Create and maintain training documentation.
• Develop and execute detailed training plans for customers.
• Facilitate user acceptance training for software and hardware deployments.
• Collect and document customer feature requests and issues.
• Provide actionable feedback to sales and product management teams.
• Collaborate with Chiefs of Police, Command Staff, Sheriffs, Directors of IT, and program managers before and after sales.
• Perform additional tasks as assigned to support successful project execution.

Benefits

• Competitive salary.
• 401(k) with employer match.
• Discretionary paid time off.
• Paid parental leave for all.
• Medical, dental, and vision plans.
• Fitness programs.
• Emotional and mental wellness support.
• Learning and development programs.
• Employee Resource Groups (ERGs).
• Snacks in Axon offices.
• Bonus and stock awards as components of total compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed