Mission Intern - Austin

Make-A-Wish Central & South Texas • West Lake Hills, TX

1d • Hybrid

About The Position

Make-A-Wish Central & South Texas internships are intended for college students and/or recent graduates seeking to gain hands-on work experience in the nonprofit industry. Our internship can fulfill academic course credits through most colleges and universities.

Requirements

• Must have reliable mode of transportation to travel across chapter territory as needed.
• Ability to learn quickly, work independently, problem solve, and manage multiple projects in a fast-paced environment.
• Must be detail oriented.
• Strong written and verbal communication skills.
• Must be comfortable making phone calls on behalf of the organization.
• Professionally represent the Make-A-Wish® brand with internal and external stakeholders.
• Displays professionalism and quality customer service and delivery skills.
• Ability to deal with sensitive information with a high level of trust and confidentiality.
• Experience or basic knowledge of most Microsoft computer programs, including Outlook, Microsoft Teams, Word, Excel, and PowerPoint.
• Resume and cover letter uploaded on this application.
• Incomplete applications (missing cover letter, required experience samples, etc.) will not be considered for review.

Nice To Haves

• Bilingual/Spanish First Language is a plus.
• Experience with nonprofit databases (e.g., Salesforce) is a plus but not required.

Responsibilities

• Assist with wish planning and enhancements, including vendor research, creating wish day posters and collateral, planning wish reveals, requesting medical approval forms, etc.
• Solicit discounts/donations from local vendors
• Manage constituent information and assist with data entry in Salesforce database
• Create thank you notes for in-kind vendors and volunteers
• Interact with Wish Families virtually and/or in-person for wish interviews, wish send-off/reveal parties, etc. when applicable
• Support Wish Journey program planning and preparation (i.e. mail-outs, shipments, supply re-stocking, etc.)
• Assist Development team with department needs when applicable

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed