Mission Intern - Austin

Make-A-Wish Central & South TexasWest Lake Hills, TX
Hybrid

About The Position

Make-A-Wish Central & South Texas internships are intended for college students and/or recent graduates seeking to gain hands-on work experience in the nonprofit industry. Our internship can fulfill academic course credits through most colleges and universities.

Requirements

  • Must have reliable mode of transportation to travel across chapter territory as needed.
  • Ability to learn quickly, work independently, problem solve, and manage multiple projects in a fast-paced environment.
  • Must be detail oriented.
  • Strong written and verbal communication skills.
  • Must be comfortable making phone calls on behalf of the organization.
  • Professionally represent the Make-A-Wish® brand with internal and external stakeholders.
  • Displays professionalism and quality customer service and delivery skills.
  • Ability to deal with sensitive information with a high level of trust and confidentiality.
  • Experience or basic knowledge of most Microsoft computer programs, including Outlook, Microsoft Teams, Word, Excel, and PowerPoint.
  • Resume and cover letter uploaded on this application.
  • Incomplete applications (missing cover letter, required experience samples, etc.) will not be considered for review.

Nice To Haves

  • Bilingual/Spanish First Language is a plus.
  • Experience with nonprofit databases (e.g., Salesforce) is a plus but not required.

Responsibilities

  • Assist with wish planning and enhancements, including vendor research, creating wish day posters and collateral, planning wish reveals, requesting medical approval forms, etc.
  • Solicit discounts/donations from local vendors
  • Manage constituent information and assist with data entry in Salesforce database
  • Create thank you notes for in-kind vendors and volunteers
  • Interact with Wish Families virtually and/or in-person for wish interviews, wish send-off/reveal parties, etc. when applicable
  • Support Wish Journey program planning and preparation (i.e. mail-outs, shipments, supply re-stocking, etc.)
  • Assist Development team with department needs when applicable
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