Mission Intern - San Antonio

Make-A-Wish Central & South Texas • San Antonio, TX

1d • Hybrid

About The Position

Make-A-Wish Central & South Texas internships are intended for college students and/or recent graduates seeking to gain hands-on work experience in the nonprofit industry. Our internship can fulfill academic course credits through most colleges and universities. The Mission Intern will assist with wish planning and enhancements, including vendor research, creating wish day posters and collateral, planning wish reveals, requesting medical approval forms, and soliciting discounts/donations from local vendors. The intern will also manage constituent information and assist with data entry in the Salesforce database, create thank you notes for in-kind vendors and volunteers, interact with Wish Families virtually and/or in-person for wish interviews, wish send-off/reveal parties, etc. when applicable, and support the Wish Journey program planning and preparation (i.e. mail-outs, shipments, supply re-stocking, etc.). Additionally, the intern will assist the Development team with department needs when applicable.

Requirements

• Must have reliable mode of transportation to travel across chapter territory as needed.
• Ability to learn quickly, work independently, problem solve, and manage multiple projects in a fast-paced environment.
• Must be detail oriented.
• Strong written and verbal communication skills.
• Must be comfortable making phone calls on behalf of the organization.
• Professionally represent the Make-A-Wish® brand with internal and external stakeholders.
• Displays professionalism and quality customer service and delivery skills.
• Ability to deal with sensitive information with a high level of trust and confidentiality.
• Experience or basic knowledge of most Microsoft computer programs, including Outlook, Microsoft Teams, Word, Excel, and PowerPoint.
• Resume and cover letter uploaded on this application.
• Incomplete applications (missing cover letter, required experience samples, etc.) will not be considered for review.

Nice To Haves

• Bilingual/Spanish First Language is a plus.
• Experience with nonprofit databases (e.g., Salesforce) is a plus but not required.

Responsibilities

• Assist with wish planning and enhancements, including vendor research, creating wish day posters and collateral, planning wish reveals, requesting medical approval forms, etc.
• Solicit discounts/donations from local vendors
• Manage constituent information and assist with data entry in Salesforce database
• Create thank you notes for in-kind vendors and volunteers
• Interact with Wish Families virtually and/or in-person for wish interviews, wish send-off/reveal parties, etc. when applicable
• Support Wish Journey program planning and preparation (i.e. mail-outs, shipments, supply re-stocking, etc.)
• Assist Development team with department needs when applicable

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed