Mission Application Analyst (Journeyman)

CACI International•Ashburn, VA

8d•$72,700 - $149,200

About The Position

CACI is seeking a Journeyman Mission Application Analyst for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. The role supports national security through advanced IT solutions and contributes to a high-performing team delivering IT support for a program of national importance. GMOS provides IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. The analyst supports legacy and modernized applications across the Consular Affairs IT enterprise, monitors and optimizes application and infrastructure performance, resolves issues, and supports cloud-solution proposals. The position requires an active Secret clearance and includes up to 10% local travel. The proposed salary range is $72,700–$149,200. CACI describes its culture as centered on integrity, innovation, trust, and continuous growth, and offers flexible time off, learning resources, competitive compensation, and benefits supporting healthcare, wellness, financial and retirement needs, family support, continuing education, and time off.

Requirements

Bachelor's degree and four years of experience in related fields such as application analysis, systems analysis, application support, software deployment, or IT operations; equivalencies are considered.
Active Secret clearance.
Experience troubleshooting enterprise applications and performing performance monitoring and diagnostics.
Knowledge of DevSecOps methodologies, CI/CD pipelines, and automated deployment practices.
Understanding of cloud computing, infrastructure monitoring, and coordination with network operations centers.
Strong analytical and problem-solving skills, including diagnosing complex application issues and implementing effective solutions.

Nice To Haves

Prior experience supporting federal agencies, especially the Department of State.
Experience with cloud solutions such as AWS, Azure, or Google Cloud, and knowledge of data sovereignty and federal compliance requirements.
Knowledge of ITIL frameworks, application lifecycle management, and performance optimization best practices.
Professional certifications such as ITIL Foundation, CompTIA Cloud+, AWS Certified Developer, or Microsoft Certified: Azure Developer Associate.

Responsibilities

Support installation and deployment of CA legacy and Consular Systems Modernization (CSM) applications using DevSecOps methodologies and CI/CD approaches.
Troubleshoot, diagnose, evaluate, and maintain applications; monitor availability and analyze performance across the CA IT enterprise.
Monitor infrastructure availability across CA locations and coordinate with DT ENMOC to identify, track, and resolve application issues affecting users.
Monitor, manage, and optimize system and application performance, availability, and capacity; produce performance reports and trend analyses.
Conduct system and application diagnostics using Government-provided maintenance tools, notify stakeholders of issues, and escalate as needed.
Manage, maintain, and support infrastructure needed to fulfill Task Order requirements and enable data, voice, and video communications at offsite locations.
Support development and implementation of proposals for off-premise cloud solutions, coordinating with the DOS Cloud Computing Governance Board (CCGB) to ensure data sovereignty compliance.
Analyze application logs, error messages, and system metrics to identify root causes and implement corrective actions.
Collaborate with development teams, infrastructure teams, and vendors to resolve complex application issues and implement enhancements.
Resolve complex application analysis challenges, develop innovative methodologies, and present solutions to operational problems.