About The Position

Works under general supervision to perform a variety of entry-level clerical / administrative duties that may require use of limited independent judgment and skill in processing communicating creating and/or maintaining various records files and information regarding specific departmental functions.

Requirements

  • Two (2) years of experience in appropriate clerical, bookkeeping, data processing or statistical work; AND
  • High school diploma or possess a GED; OR
  • One (1) year of appropriate clerical, bookkeeping, data processing or statistical work experience and one (1) year of college study (30 semester hours or 36 quarters).
  • PROOF OF EDUCATION, TRAINING AND/OR EXPERIENCE IS REQUIRED.
  • Knowledge of modern office practices, procedures and equipment; skilled at operating office equipment.
  • Ability to become proficient in Microsoft Word and Excel. Familiarity with computerized databases.
  • Knowledge of Business English and math.
  • Ability to communicate with staff and the public with courtesy and tact.
  • Ability to plan, organize and maintain an even flow of work.
  • Ability to express ideas clearly, concisely and effectively, verbally and in writing.
  • Ability to resolve problem situations.

Responsibilities

  • Processes and/or enters pertinent data into the computer or other record format for processing or issuing department specific applications, registrations, permits, licenses, documents; etc.
  • Composes letters, memoranda, reports for review and signature. Files and maintains control records. Operates office machines.
  • Greets customers and answers questions by telephone or in person concerning departmental policies, procedures and work functions.
  • Collects fees and other required monetary charges related to department specific services and processes.
  • Maintains and balances cash drawer, if applicable in the processing of applicable fees or other monetary charges, calculates daily revenues received by balancing cash drawers and recording revenue.
  • Receives, reviews and processes records, reports and other various documents as required for accuracy and/or conformance with established policies and procedures.
  • Mails or issues in person department specific authorized documents or materials as required.
  • Obtains data from various sources to prepare and compile standard reports.
  • Relieves or assists other clerical employees in assigned work area.
  • Performs other related duties as required or directed.
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