Minscan Technical Service Specialists

Minerals Technologies•Blytheville, AR

About The Position

The Minscan Technical Service Specialist assists with the installation, maintenance, troubleshooting, and repair of Minscan scanning systems and associated equipment used in steel mills and other industrial environments. The role works closely with customers, service personnel, and operations teams to help ensure equipment operates safely, reliably, and efficiently. The position includes travel to customer locations, with approximately 50–75% travel and overnight stays as needed. The role is safety sensitive. Candidates must pass a pre-employment drug screen, including testing for THC, and are subject to random testing. The position is offered by Minteq, a Minerals Technologies company.

Requirements

High school diploma or GED.
Mechanical and electrical troubleshooting experience.
Ability to read wiring diagrams, schematics, and technical manuals.
Familiarity with hand tools, power tools, and test equipment.
Strong problem-solving and communication skills.
Ability to work independently and as part of a team.
Valid driver's license and ability to travel.
Ability to lift up to 50 pounds.
Ability to climb ladders, work at heights, and access confined industrial areas.
Ability to stand, walk, bend, and work in hot industrial environments for extended periods.
Ability to wear required personal protective equipment, including hard hats, safety glasses, respirators, and fall protection equipment as required.
Pass a pre-employment drug screen, including THC testing; subject to random testing.

Nice To Haves

Technical degree or trade certification.
Experience working in steel mills, refractory operations, or heavy industrial environments.
Experience with sensors, instrumentation, controls, or scanning equipment.
Basic computer skills, including Microsoft Office.

Responsibilities

Assist with installation, setup, and commissioning of Minscan equipment at customer facilities.
Troubleshoot electrical, mechanical, and software-related issues affecting system performance.
Repair, maintain, and calibrate Minscan systems and supporting hardware.
Diagnose equipment failures and recommend corrective actions.
Conduct routine inspections and preventive maintenance.
Support technical service personnel during planned outages and emergency service calls.
Ensure equipment operates according to company and customer specifications.
Document service activities, repairs, and equipment performance data.
Maintain service tools, spare-parts inventory, and equipment records.
Provide technical support and training to customers and SMS personnel as needed.
Follow company and customer safety requirements in industrial environments.
Travel to customer locations to support installation, maintenance, and repair activities.
Perform other duties as assigned; management may assign or reassign duties and responsibilities.