Mining Technology & Change Consultant

Caterpillar Inc.•Mesa, AZ

2d•$97,530 - $146,290•Onsite

About The Position

As a Mining Technology & Change Consultant for the MineStar product family, you will lead technology implementations at customer mine sites, bringing together people, processes, and technology to help transform mining operations. You will own the implementation from planning through successful deployment, working directly with mining customers, dealers, and cross-functional teams. You will need to understand the language of mining, build trust with customers, and help sites navigate the operational changes that come with adopting new technology.

Requirements

Experience working at mine sites or within mining operations, with a strong understanding of operational environments and customer needs.
Ability to understand customer challenges and translate them into practical solutions.
Strong aptitude for technology and the ability to quickly understand complex technical solutions.
Experience working with mining technology, operational technology, fleet management, autonomy, or related systems is highly valued.
Strong project management skills, including planning, coordination, risk management, stakeholder management, and ownership of project outcomes.
Ability to act as a trusted advisor to mining customers and guide them through technology implementation and operational change.
Strong understanding of mining operations and the ability to connect technology solutions to real-world mine-site needs.
Comfortable challenging existing processes and helping customers adopt new ways of working.
Strong communication skills with the ability to communicate effectively across all levels of the organization.
Strong problem-solving skills with the ability to work through technical, operational, and project challenges.
Ability to adapt quickly in dynamic mine-site environments and make sound decisions to keep implementations moving forward.
Demonstrated ability to build trusted relationships with customers, dealers, and cross-functional teams.
Ability to influence and lead through change, even when working with teams you do not directly manage.
Strong collaboration skills with a customer-focused and solutions-oriented approach.

Responsibilities

Lead MineStar technology implementations at customer mine sites, coordinating activities from planning through deployment.
Serve as the key point of coordination for customers, dealers, and internal teams throughout the project.
Partner with mining customers as a trusted consultant, understanding their operation, challenges, and site-specific needs.
Lead change across people, processes, and technology to support successful adoption of MineStar solutions.
Manage project scope, schedules, deliverables, risks, and overall implementation success.
Understand MineStar solutions and the steps required to configure and implement systems based on commercial requirements and customer needs.
Support customers and dealers with documentation, training, and functional specifications.
Gain exposure to the full project lifecycle, including commercial activities such as quoting and invoicing.
Identify opportunities to continuously improve how MineStar technologies are implemented across customer sites.