Mining Shovel Equipment Field Mechanic
About The Position
Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field, and prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures in machine and engine systems and their components. The role involves working in adverse weather conditions as needed and accepting out-of-town assignments that require extended overnight stays. Communicate equipment conditions, problems, instructions, explanations, and recommendations to associates, clients, and management. This is a safety-sensitive position requiring adherence to company safety policies and standards.
Requirements
- At least six months of related experience in a similar role and environment.
- High school diploma or General Education Degree (GED).
- Current, valid driver’s license.
- Ability to speak, read, write, and comprehend English.
- Ability to successfully complete the TRAIN test evaluation (eTRAIN test).
- Excellent client service skills.
- Demonstrated technical skill competence and knowledge of CAT machine components and systems.
- Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
- Ability to work cooperatively and communicate effectively.
- Ability to obtain and maintain a CDL if required by state or federal law.
- Required DOT licensing, medical card, and endorsements as vehicle size dictates.
- Own and maintain required personal tools.
- Maintain attendance that meets company standards and requirements.
Nice To Haves
- At least five years of heavy equipment technician experience, preferably in a dealership environment.
- Caterpillar Shovel or similar shovel equipment experience.
- Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrain, engines, Tier IV emissions systems, failure analysis procedures, and warranty claims procedures.
Responsibilities
- Troubleshoot and diagnose equipment malfunctions and failures.
- Repair, recondition, and maintain equipment and components.
- Prepare equipment for delivery.
- Maintain good client relations and support corporate marketing objectives.
- Prepare service reports.
- Plan and control the cost of repair jobs.
- Maintain company equipment in a clean and orderly condition.
- Work safely and comply with applicable safety policies, company policies, procedures, and standards.
- Learn and use Empire, Caterpillar, and allied product procedures and systems.
- Maintain a current MSHA card if required by the work area.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Communicate with appropriate individuals to clarify instructions or discuss the scope or progress of a job.
- Work overtime as needed and travel to remote locations as needed.
- Perform other related duties as assigned and promote corporate values.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
