Mining Equipment Field Mechanic
About The Position
Empire Southwest is seeking experienced shop and field technicians/mechanics to troubleshoot, repair, recondition, and service Caterpillar and other Empire allied machines, systems, and powertrain components. The work includes diagnosing electrical, hydraulic, and powertrain malfunctions and failures, identifying root causes using electronic tools, schematics, and other troubleshooting methods, and communicating equipment conditions, status, and recommendations to clients, associates, and management. The position is based in the field and follows a Monday–Friday, first/day-shift schedule. The posted pay range is $21.20 to $67.08 per hour; the specific rate and position grade depend on applicable differentials and the candidate’s experience and skills. The role requires maintaining client relations, preparing service reports, planning and controlling repair costs, maintaining company equipment, and following safety policies and company procedures. Additional duties include maintaining required personal tools, learning Empire and Caterpillar procedures and systems, maintaining a current MSHA card when required by the work area, making warranty recommendations, communicating about job instructions and progress, providing on-the-job training when assigned, traveling to remote locations as needed, and working overtime as needed. This is a safety-sensitive position. Work involves moving mechanical parts, high or precarious places, outdoor weather, wet or humid conditions, extreme cold and heat, and usually loud noise. The position regularly involves sitting, standing, walking, using hands, talking, hearing, reaching, climbing or balancing, stooping or kneeling, and lifting or moving up to 60 pounds. Operating a forklift may be required with appropriate certification. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requirements
- At least six months of related experience in a similar role and environment.
- High school diploma or GED.
- Current, valid driver’s license.
- Ability to speak, read, write, and comprehend English.
- Ability to successfully complete the eTRAIN skills assessment.
- Excellent client service skills.
- Ability to keep safety a priority in the work environment.
- Ability to communicate verbally and in writing about equipment conditions, problems, recommendations, and repair processes.
- Basic computer and internet knowledge, including knowledge of scanning and diagnostic tools.
- Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
- Knowledge of Caterpillar machine components and systems.
- Ability to work cooperatively and communicate effectively.
- Ability to meet company attendance standards and requirements.
- Ability to own and maintain required personal tools.
Nice To Haves
- At least five years of heavy equipment technician experience, preferably in a dealership environment.
- Caterpillar work experience.
- Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrain, engines, and Tier IV emissions systems.
- Experience with failure analysis and warranty-claim procedures.
- Forklift certification, if forklift operation is required.
Responsibilities
- Troubleshoot and diagnose equipment malfunctions and failures.
- Repair, recondition, and maintain equipment and components.
- Identify and evaluate root-cause failures using electronic tools, schematics, and other troubleshooting methods.
- Communicate equipment conditions, machine status, recommendations, and repair processes to clients, associates, and management.
- Maintain good client relations and support corporate marketing objectives.
- Prepare service reports.
- Plan and control the cost of repair jobs.
- Maintain company equipment in clean and orderly condition.
- Work safely and comply with applicable safety policies, company policies, procedures, and standards.
- Own and maintain required personal tools.
- Learn and use Empire, Caterpillar, and allied-product procedures and systems.
- Maintain a current MSHA card if required by the work area.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Clarify job instructions and discuss the scope or progress of work with appropriate individuals.
- Work overtime and travel to remote locations as needed.
- Perform other related duties as assigned and promote corporate values.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
