Mining Division Manager

The Hiller Companies, Inc. • Phoenix, AZ

1d • Hybrid

About The Position

The Hiller Companies, LLC has an immediate opening for a Mining Division Manager. Hiller offers fire protection and life safety products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. For more than 100 years, we have been laser-focused on one goal – making the world a safer place. We are proud to be on the forefront of technology and innovation by creating adaptable safety solutions. As we continue to grow and expand our life safety footprint, we pledge to keep our customers top of mind while striving to design, install and service the most compliant, reliable systems available.

Job Summary: The Mining Division Manager is responsible for the full scope of the operational functions in Hiller’s mining division. This role manages a team of technicians and support staff, providing leadership, guidance, and support. This position will identify and implement strategies to improve operational productivity and efforts to achieve/exceed the financial targets of the division. The Mining Division Manager will have overall responsibility for new business development, customer retention, employee engagement, P&L management, and operational effectiveness.

Job Location: This position will be located in Phoenix, AZ, with up to 30% travel to mine locations in Arizona, Colorado and other mining locations.

Requirements

• Proven experience (5+ years) in managing fire & life safety and/or mining operations, preferably in a supervisory or managerial role, with demonstrated understanding of mining processes, regulations and policies.
• Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
• Demonstrated leadership skills with the ability to manage and motivate a diverse team of technicians and subcontractors.
• Excellent project management abilities, including the ability to plan, organize, and prioritize tasks effectively.
• Proficient in reading and interpreting construction plans, blueprints, and technical specifications.
• Solid understanding of occupational health and safety standards and the ability to ensure compliance throughout the construction process.
• Detail-oriented with strong problem-solving skills and the ability to make sound decisions under pressure.
• Proficiency in relevant computer software and tools used in project management and fire alarm system design.
• Knowledge of NFPA code requirements
• Ability to work under pressure, meet deadlines, and adapt to changing priorities
• Ability to lift and carry up to 50 pounds.
• Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings.
• Capable of standing, walking, bending, and kneeling for extended periods.
• Ability to work at heights and in confined spaces as needed.

Nice To Haves

• Bachelor's degree in Construction Management, Project Management, or a related field is preferred. Relevant certifications and extensive hands-on experience will also be considered in lieu of degree.

Responsibilities

• Lead and manage Hiller’s mining operations teams, establishing and setting operational performance objectives and expectations, while providing support and leadership and growth to all branch employees
• Develop and implement operational plans and best practices, specific to the division, considering revenue and profitability targets by establishing procedures, workflows, and best practices
• Responsible for oversight, allocation, and proper utilization of all division resources, including manpower, equipment, and materials
• Ensure customer satisfaction is always at the forefront, with a heavy focus on relationship building, nurturing, delivering high-quality services, and promptly addressing customers’ concerns if they arise. Prioritizing customer satisfaction will contribute to Hiller’s reputation, growth, and profitability in the industry.
• Responsible for full scope P&L management of the division. Actively contributing to revenue generation through identifying new business opportunities to drive growth, nurturing customer relationships, and collaborating with the Sales team to secure new business contracts.
• Partner closely with Finance to monitor costs and expenses within your division to ensure they are within budget and align with revenue targets focusing on optimizing operational efficiencies to drive positive impact on division profitability.
• Evaluate the financial performance, including revenue, expenses, and profitability to help you make informed decisions, identify areas for improvement, and take corrective actions as necessary.
• Commit to a culture of Safety and work with Safety partners to ensure employees have the required tools and PPE for the work being conducted.
• Establish quality control measures and ensure compliance with fire and life safety regulations and best practices.
• Partner closely with Area General Manager to monitor costs and expenses within your division to ensure they are within budget and align with revenue targets focusing on optimizing operational efficiencies to drive positive impact on division profitability
• Responsible for holding weekly team meetings, monitoring project status, monitoring financials, ensuring change order opportunities are addressed in a timely fashion and project execution and billing status are communicated effectively.
• Collaborate with clients, contractors, and divisional leadership to understand project requirements, address concerns, and maintain a high level of customer satisfaction.
• Review contracts for interpretation of inclusions/exclusions for construction installation activities
• Keep abreast of industry trends, technological advancements, and regulatory changes related to Fire and Life Safety systems and incorporate them into project management practices.
• Other duties as required.

Benefits

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
• Career advancement potential within a growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager