Mind and Memory Director, Harbor Point Centerville

Benchmark Senior Living•Centerville, MA

10h•$75,000 - $80,000

About The Position

The Mind & Memory Director oversees all components of the Memory Care environment at Harbor Point Centerville. The role is responsible for recruiting, training, scheduling, supporting, and managing program and care associates, and for developing, coordinating, and implementing care and services for residents with cognitive impairment. The Director continually develops and implements processes to enhance the memory care experience for residents, families, and associates. The program aims to support each resident’s highest level of physical, social, and psychological well-being. The Director supervises and develops Harbor Resident Care Associates, supports and monitors daily resident services, and maintains an engaging, homelike environment. The position schedules staff to provide services around the clock while monitoring labor against budget. It includes responsibility for customer, family, and associate relations; quality assurance; regulatory compliance; and financial management. The Director partners with the Resident Care Director (RN) to ensure services in resident service plans are delivered and changes are communicated. The schedule is Sunday through Thursday or Tuesday through Saturday. The listed salary range is $75,000–$80,000.

Requirements

BA/BS degree in a health science-related field or equivalent work experience.
Advanced knowledge of the dementia disease process, associated functional changes, and disease progression.
Ability to identify and implement adaptive strategies that support an individual’s abilities.
Minimum of 3 years of memory care experience.
Must complete Benchmark University Faculty Training within the first year of hire.
Must complete Certified Dementia Practitioner (CDP) certification, Alzheimer’s Association Habilitation Training, or equivalent within the first six months of hire.
Strong supervisory, leadership, and management skills.
Strong mentoring and coaching skills, with the ability to inspire and develop others.
Ability to work independently, adapt, and contribute in a team-oriented, collaborative environment.
Excellent written, verbal, and interpersonal communication skills, including the ability to relate positively and professionally to a diverse resident and associate population.
Ambitious, approachable, hands-on management style and a can-do attitude.

Responsibilities

Provide supervision, coaching, recognition, engagement, and performance evaluations for Harbor Resident Care Associates.
Maintain an engaging, homelike environment with opportunities for residents to touch, collect, or enjoy interesting items.
Support and monitor day-to-day delivery of quality resident services to promote resident, family, and associate satisfaction.
Schedule staff for 24/7 delivery of Memory Care Program services and monitor available labor hours against budget.
Recruit, hire, onboard, train, coach, and develop resident care staff.
Manage customer, family, and associate relations, quality assurance, regulatory compliance, and financial management.
Partner with the Resident Care Director (RN) to ensure resident service plan services are provided and changes are communicated.
Support residents’ family members, friends, and significant others as ongoing caregivers and members of the care team.
Communicate frequently with family members.
Understand and manage the department’s budget.
Attend and actively participate in local Alzheimer’s Association chapters or local partnerships.
Conduct tours of Harbor for prospective residents and families as needed.
Complete Benchmark University Faculty Training within the first year of hire to facilitate Compass and Dementia Live.
Complete dementia care certification within the first six months of hire.