Military Outreach Specialist, East Greenwich RI area (BG26101404)

GTSC-Talent Solutions•East Greenwich, RI

15d•Remote

About The Position

The Military Family Services Field Consultant supports Military OneSource program objectives by independently managing regional outreach, stakeholder engagement, community integration, and program awareness initiatives. The role assesses regional community needs, identifies service gaps and engagement opportunities, and develops outreach strategies to improve awareness and use of Military OneSource services among Service members and their families. The consultant serves as a regional program representative and liaison among military communities, community organizations, and program leadership, and works with minimal day-to-day supervision. The position represents Military OneSource at community events, briefings, meetings, and other outreach engagements; builds relationships with military leadership and community stakeholders; and facilitates access to program resources through information sharing and referral coordination. It requires frequent regional travel, including to military installations, community organizations, and outreach events, and the ability to work productively in a remote environment. The Bowen Group describes itself as a values-led provider of telehealth, strategic communications, wellness services, and staffing for military and veteran communities. Full-time employees are offered a benefits package that includes health, dental, and vision insurance; paid vacation and holidays; a flexible spending account; a 401(k) with employer match; life and disability insurance; and tuition assistance and professional development opportunities.

Requirements

Bachelor’s degree in social work, communications, public administration, education, human services, business, or a related field.
Demonstrated knowledge of military culture, military family support systems, and the needs of Service members and their families.
Prior military service, military spouse experience, or prior experience supporting military-connected populations.
Experience independently managing outreach activities, stakeholder relationships, projects, or regional initiatives.
Strong analytical, organizational, problem-solving, and decision-making skills.
Ability to exercise discretion and independent judgment in evaluating community needs, prioritizing outreach, and addressing complex situations.
Strong written and verbal communication skills, including public speaking and presentation experience.
Ability to establish and maintain effective working relationships with military leadership, community organizations, and program stakeholders.
Proficiency with Microsoft 365 and standard business reporting tools.
Ability and willingness to travel frequently within assigned regions as required.
U.S. citizenship required.
Must have REAL ID-compliant identification or an acceptable alternative to enter a federal facility, such as a U.S. passport or Department of Defense ID card.
Ability to successfully obtain a Public Trust clearance and comply with applicable personnel security requirements.
Ability to sit and work at a computer for prolonged periods and to stand for prolonged periods at engagement events.
Ability to communicate frequently with internal and external stakeholders by phone, video conference, and in person.
Ability to lift up to 50 pounds and transport outreach and presentation materials as needed.
Ability to present information and conduct outreach in group and public settings.
Ability to maintain productivity and responsiveness in a remote work environment.
Ability to operate standard office equipment and technology systems.

Responsibilities

Conduct regional outreach and stakeholder engagement aligned with Military OneSource program objectives and Government requirements.
Assess regional demographics, utilization trends, stakeholder relationships, and community needs to identify outreach priorities, underserved populations, and opportunities to improve awareness and engagement.
Develop and adjust outreach strategies, engagement strategies, and regional activity plans in response to operational needs, community feedback, and program priorities.
Use Government-approved messaging, materials, and presentations, tailoring outreach and engagement to diverse military and civilian audiences.
Establish and maintain professional relationships with military leadership, community organizations, service providers, and other stakeholders.
Analyze field observations, participant feedback, outreach outcomes, and regional trends to identify service gaps, emerging concerns, and opportunities for improvement.
Provide program leadership with recommendations and strategic feedback about regional engagement priorities, outreach effectiveness, stakeholder concerns, and community resource needs.
Represent Military OneSource at community events, briefings, meetings, and outreach engagements.
Facilitate access to Military OneSource resources and services through information sharing, referral coordination, and stakeholder collaboration.
Coordinate with program leadership and cross-functional teams to support integrated service delivery, outreach initiatives, and operational alignment.
Maintain accurate records, activity reports, and program documentation in accordance with contractual, operational, and reporting requirements.
Exercise discretion and independent judgment in managing regional priorities, stakeholder engagement, and outreach activities with minimal day-to-day supervision.
Perform other duties as assigned.