Military & Family Readiness Specialist T5

Army National Guard Units•Phoenix, AZ

17h•Onsite

About The Position

This Arizona National Guard Title 5 Excepted Service position is part of the AZ JFHQ Army, Arizona National Guard, and is located in Phoenix, Arizona. Under Position Description Number PDT57014P1, the role supports administration of Soldier & Family Readiness Program (SFRP) services for the Army National Guard within the State Family Program. The specialist works independently within an assigned geographic area to advance program objectives and support the readiness and retention of Service members and their families. The position develops and implements family readiness services, assesses needs, coordinates military and community resources, and provides information, referrals, and non-medical administrative case management. It supports unit and state leaders, commanders, Soldiers, families, Soldier and Family Readiness Groups, volunteers, and community partners through briefings, training, technical assistance, and outreach. The specialist also maintains program records and reporting systems, manages family assistance center operations, and supports deployment-cycle and readiness activities. The position may involve rotating and night shifts, weekends or holidays, irregular or overtime hours, and support during emergencies or disasters. It is designated as Essential Personnel. A current state driver’s license is required, and the incumbent must possess or be able to obtain a secret security clearance within 12 months of appointment. Federal employment suitability, participation in direct deposit, possible completion of a trial period, and Selective Service registration for applicable male applicants are also conditions of employment.

Requirements

At least one year of specialized experience, education, or training equivalent to at least the next lower grade level.
Experience providing technical guidance and assistance in the same or comparable type of work.
Thorough knowledge and understanding of administrative procedures and management practices.
Experience developing administrative procedures.
Current state driver’s license; must be maintained.
Must possess or be able to obtain a secret security clearance within 12 months of appointment.
Federal employment suitability as determined by a background investigation.
Must participate in the Direct Deposit/Electronic Funds Transfer Program.
Male applicants born after December 31, 1959 must be registered for Selective Service.
May be required to successfully complete a trial period.

Responsibilities

Serve as an independent advisor within the assigned geographic area to accomplish Army National Guard Soldier & Family Readiness Program objectives and support retention and readiness.
Provide input to develop, communicate, and implement the State Family Readiness Program, including family readiness, family assistance, employment outreach, volunteer training and management, and quality-of-life and well-being initiatives.
Conduct needs assessments to determine program requirements.
Collect and organize volunteer, family, and related data, and submit information through the State Family Program Director or Supervisory Family Support Services Specialist.
Implement and maintain computer systems for program reporting, retrieval, and dissemination; ensure accurate and timely entry of applicable member and family case information and other program data into the NGB-approved system of record.
Coach, mentor, and train junior staff.
Conduct briefings for leadership, commanders, Soldiers, families, SFRGs, and community partners at local, unit, and state levels.
Manage and operate a family assistance center and assist commands within the assigned geographic area in support of the SFRP.
Provide information, resource referrals, and non-medical administrative case management across essential services, including crisis, legal, financial, TRICARE, ID cards/DEERS, community information and outreach, employment and financial literacy, EFAC, and EFMP.
Develop and maintain a directory of resources, agencies, and organizations available to Service members, families, and survivors.
Coordinate support from military, government, and civilian organizations for Service members, family members, retirees, and civilian government employees who need military quality-of-life support.
Support 24/7 EFAC operations, Yellow Ribbon Reintegration activities, Recruit Sustainment Program activities, and drill and annual training periods as required.
Train and provide technical support to commanders and Family Readiness Liaisons for unit family readiness programs and SFRGs; assist with developing local unit SFRGs.
Recruit statutory volunteers and complete administrative actions for their appointment.
Develop and conduct volunteer orientation and training, including Army Family Team Building, Army Family Action Plan, and Operation Ready/Readiness Essentials for Army Leaders.
Maintain records of volunteer services and hours and a library of volunteerism resources; provide materials to volunteers as needed.
Plan volunteer recognition activities at unit and state levels and recommend volunteers for higher-headquarters state and national awards.
Initiate Invitational Travel Orders for volunteers.
Identify statutory volunteers for State Family Program volunteer council membership and coordinate council activities and communications.
Assist higher headquarters with planning and coordinating family assistance resources for deployment-cycle support and steady-state readiness activities.
Maintain a system for providing publications and information to units and SFRGs.
Provide technical support and training to Family Readiness Liaisons and Rear Detachment Commanders.
Submit information to support program development and budget forecasting for the Soldier and Family Readiness Support Program.