Military Billing Specialist (On-site or remote)

The Armstrong Company•Memphis, TN

6h•Hybrid

About The Position

Military Billing Specialist — Join a Team That Supports Those Who Serve! Are you energized by detail, driven by mission, and proud to support military families during life’s biggest moves? Join The Armstrong Company as a Military Billing Specialist and play a critical role ensuring our military customers and government partners receive accurate, timely billing and exceptional service. You’ll be part of a collaborative team spread across 32 locations in 19 states — where colleagues quickly become family. Why you’ll love working here: Serve a purpose — you’ll work directly with our agencies and partners who support military moves and government contracts, helping service members and their families during transitions. Be a problem-solver — billing can be complex; you’ll simplify it, catch errors, and make revenue processes run smoothly. Work with a strong team — collaborate across locations and departments and be welcomed into a supportive, values-driven company with a history of excellence since 1957. Grow with us — opportunities to expand your skills in billing, accounting, and systems like NetSuite and Mainframe.

Requirements

Minimum of 5 years of work experience regarding military billing is required.
Exceptional attention to detail and accuracy when working with complex data sets and billing documents.
Comfortable navigating multiple applications and systems at once.
Strong Excel and Microsoft Office skills; experience with NetSuite, mainframe systems, 400 NG tariff is a plus.
Excellent organization, communication, and time-management skills — able to meet deadlines consistently.
Ability to follow established processes while suggesting improvements that increase efficiency and accuracy.
Billing/rating experience in the transportation or government/military moving sector is highly desirable.
General accounting experience is a plus.
Experience handling confidential customer or government data and familiarity with compliance expectations preferred.

Nice To Haves

experience with NetSuite
mainframe systems
400 NG tariff
General accounting experience
Experience handling confidential customer or government data and familiarity with compliance expectations

Responsibilities

Review and rate military move files to ensure all services are invoiced accurately and in compliance with account terms and government requirements.
Prepare, submit, and reconcile invoices for internal customers and government payers in a timely manner.
Distribute revenue entries to the general ledger, commissioned salespeople, and contracted owner-operators.
Follow established billing protocols for incomplete or disputed files and coordinate corrective actions and reporting.
Work cross-functionally with other Armstrong locations, carriers, and agency partners to resolve discrepancies and close files.
Use internal systems including Mainframe, NetSuite ERP, and Microsoft Office (Excel, Outlook, Word) to manage billing workflows.
Support ad-hoc projects and process improvements as assigned.