Military and Family Life Adult Counselor - Norfolk, VA

VetJobs • Norfolk, VA

18h • $59,922 - $100,280 • Onsite

About The Position

Provides the full breadth of Military and Family Life Counseling (MFLC) consultation and counseling services to military command structures, service members, and their families at military installations. Services include non-medical, short-term, solution-focused, walk-around counseling; training and health and wellness presentations; and consultation to installation command regarding behavioral health issues, with an understanding of military units, culture, and mission. The counselor works with regional leadership, installation personnel, and military branch Points of Contact (POCs) to ensure services are delivered within scope and address installation needs.

The counselor provides assessment, brief counseling, consultation, action planning, referrals and linkage to resources, and follow-up as indicated. The role also includes responding to critical incidents, surge and on-demand events, and special requests; managing duty-to-warn and restricted-reporting situations according to Department of Defense protocol; maintaining daily activity records while protecting confidentiality; and participating in supervision, training, quality improvement, and assigned initiatives or pilot programs.

This position is based at military installations and may involve work at secondary locations, schools, outdoor settings, or locations beyond an installation. The counselor may need to adjust their schedule to respond to urgent requests and comply with site-specific requirements, including immunization or vaccination requirements where applicable.

Requirements

• Master’s degree from an accredited graduate program in a relevant field, including social work, psychology, marriage and family therapy, counseling, or another mental health-related field.
• Valid, unrestricted independent counseling license from a U.S. state, the District of Columbia, a U.S. territory, or commonwealth, authorizing independent practice.
• Less than two years of post-licensure clinical experience.
• Intermediate competency with technology and software, including Microsoft Suite, internet navigation, smartphones or tablets and applications, and videoconferencing platforms.
• Ability to engage and communicate with military members or children as assigned and respond quickly to emergent situations in varied physical locations.
• Ability to traverse short and long distances on installations and in school settings, including rugged or uneven outdoor areas, stairs, and steep inclines, and to work outdoors in varying weather and military-base conditions.
• Ability to travel to locations outside military installations in varied physical environments.
• Ability to meet site-specific work requirements; some assignments may require specified immunizations or vaccinations and proof of receipt.
• Proof of U.S. citizenship and fluency in English.
• Understanding, sensitivity, and empathy for service members and their families; ability to develop trusting helping relationships and work with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Ability to pass a National Agency Check and Inquiries (NACI) Clearance, Installation Records Check (IRC), Criminal Background Check, and FBI Fingerprints Check.
• Valid U.S. state vehicle operator’s license unless specifically waived by the FEDSIM COR.
• May be required to pass tests for and obtain a U.S. military vehicle operator’s permit for commercial sedans and similar vehicles for TDY locations, if required.

Responsibilities

• Provide non-medical, short-term, solution-focused, walk-around counseling to eligible service members and families at assigned locations.
• Conduct assessments, brief counseling, consultations, action planning, referrals and resource linkages, and follow-up as indicated.
• Deliver training and health and wellness presentations, and participate in health fairs and other installation activities as requested or directed.
• Enter counselor activity data daily through a smartphone or web application while maintaining client and service-member confidentiality.
• Maintain visibility within the assigned brigade or regiment so MFLC services are accessible.
• Establish and maintain relationships with community resources and provide appropriate linkages for service members and families.
• Partner with installation POCs to deliver services that address installation needs and maintain effective, professional working relationships.
• Respond to critical incidents, surge and on-demand events, and special requests as directed and approved; adjust schedule to respond to urgent requests as needed.
• Manage duty-to-warn and restricted-reporting situations according to DoD protocol and consult with the Regional Supervisor or Regional Director.
• Communicate with regional supervisors and participate in regular individual and group supervision, sharing information about installation trends and issues.
• Participate in in-services, training, Quality Improvement committees, and other contract activities as assigned or appropriate.
• Participate in customer- or Magellan-directed initiatives, studies, and pilot programs, including certification and training, activity documentation, integration into counseling work, and use of applicable technology.
• Perform other duties as assigned.

Benefits

• The position may be eligible for short-term incentives.
• Comprehensive benefits package, including health, life, voluntary, and other benefits and perks intended to support physical, mental, emotional, and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level