Milieu Management Specialist - Behavioral Health
About The Position
The Milieu Management Specialist supports the Behavioral Health Division of Universal Health Services nationwide, providing oversight, consultation, training, and monitoring to facilities in therapeutic milieu management. This work includes program content and philosophy, patient management training, level systems, environmental management, and staff competency. The role involves extensive travel, with approximately 80% of the time spent traveling to and supporting facilities. The specialist assesses therapeutic milieu management at assigned facilities and makes recommendations, provides on-site guidance and monitoring when facilities need additional clinical support, and assists facilities in developing performance improvement practices. The role also includes staff training and mentoring, identifying and proposing improvements to facility practices and clinical systems, and collaborating with facility leaders to investigate quality concerns and prepare action plans and timely responses.
Requirements
- Five or more years of professional experience in a behavioral health setting.
- Demonstrated working knowledge of performance improvement and risk management principles.
- Experience with data collection and analysis.
- Highly developed written and verbal communication skills.
Nice To Haves
- A clinical degree is strongly preferred.
Responsibilities
- Assess therapeutic milieu management at assigned facilities and make recommendations.
- Provide on-site guidance and monitoring to facilities needing additional clinical support to address identified issues.
- Assist facilities in developing performance improvement practices related to milieu management, including setting expectations, developing plans, and measuring, assessing, and improving clinical program and therapeutic milieu quality using quantifiable results.
- Provide group and individual training to facility staff on milieu management and related topics through formal sessions and mentoring direct care staff in patient care areas.
- Identify problems and propose solutions to improve facility practices, processes, and clinical products, including program and clinical systems reviews related to milieu management.
- Collaborate with facility leaders to investigate quality concerns, including concerns received from state and federal agencies and the Corporate Compliance program.
- Collaborate with appropriate disciplines to prepare action plans and submit responses within designated time frames.
Benefits
- Tuition assistance.
- Tuition savings for continuing nursing education with Chamberlain University.
- In-house Psychiatric Nurse Residency Transition-to-Practice Orientation (20 CEUs).
- Career development opportunities across UHS and its 300+ locations.
- Diverse programming to expand experience.
- HealthStream online learning catalogue with free CEU courses.
- Competitive compensation and generous paid time off.
- Medical, dental, vision, and prescription drug plans.
- 401(k) with company match and discounted stock plan.
- Pet insurance.
- SoFi Student Loan Refinancing Program.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
