Milieu and Program Development Specialist - Remote with 100% Travel

Acadia•Franklin, TN

3d•Remote

About The Position

Acadia Healthcare is seeking a Milieu and Program Development Specialist to assist the Director of Milieu and Program Development with delivery and oversight of training services at assigned facilities. The specialist conducts facility programmatic reviews and investigations, makes performance-improvement recommendations, and supports program delivery. The role serves as a professional role model and reflects Acadia Residential Standards of Care, philosophies, culture, and practices. This is a remote position with travel to residential and acute care facilities across the United States. The posting describes Monday–Thursday travel and separately states the position must be able to travel up to 75% of the time. The specialist coordinates logistics for facility and corporate-sponsored training, develops and delivers training, assesses training and program-development needs, and provides technical assistance to facilities and staff.

Requirements

Five to ten years of experience with a proven record of developing and delivering behavioral health training.
Knowledge of statistics, data collection, and survey design.
Database management and/or development knowledge.
Advanced computer skills, including Microsoft Office, especially Word, Excel, and PowerPoint.
Knowledge of office administration procedures and ability to operate standard office equipment.
Ability to handle sensitive and proprietary information professionally and confidentially.
Excellent interpersonal skills and ability to interact professionally with people at all levels, internally and externally.
Sound judgment in responding to inquiries and knowing when to escalate them.
Self-motivation, strong organizational skills, and superior attention to detail.
Ability to manage multiple tasks and projects simultaneously within inflexible time frames and adapt to frequent priority changes.
Ability to work within organizational policies, procedures, and practices.
English proficiency sufficient to provide and receive instructions and directions.
Handle With Care Behavior Management System Master Instructor certification.
Nurtured Heart Approach Certified Trainer certification.
Ability to travel; the posting states up to 75% of the time and describes Monday–Thursday travel.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Conduct training sessions to meet staff and facility needs and arrange for additional training personnel when needed.
Assist in training, supervising, and monitoring facility and regional trainers, and maintain training standards.
Track training delivery and attendance; facilitate participant registration, completion certificates, and follow-up evaluations.
Obtain and maintain Master Instructor certification for the Handle With Care Behavior Management System and Certified Trainer status for the Nurtured Heart Approach.
Coordinate, design, distribute, collect, analyze, and report facility training and program-development needs assessments.
Coordinate logistics for facility and corporate-sponsored training.
Identify problems in facility training practices and processes and propose improvements, including through program and clinical systems reviews.
Develop training curriculum, goals, objectives, materials, handouts, and interactive learning activities; incorporate research findings into curriculum.
Participate in technical assistance, including coordinating and delivering start-up training and consulting with administrators on program effectiveness.
Provide support to CBS and MFS departments and facility staff, contribute to policy development, and participate in committees related to training issues.
Develop or contribute to corrective action plans for problematic issues in assigned facilities.
Perform other duties as assigned.
Comply with organizational policies and confidentiality requirements, communicate effectively with service recipients, families, guests, and health care team members, maintain cooperative working relationships, build mutual trust and respect, and maintain regular and predictable attendance.