Milieu and Program Development Specialist (Remote with 75% travel)

Acadia Healthcare•Franklin, TN

11d•Remote

About The Position

Acadia Healthcare is hiring a Milieu and Program Development Specialist to support behavioral health and addiction treatment programs. This remote position requires travel up to 75% to residential and acute care facilities across the United States. The specialist assists the Director of Milieu and Program Development with delivering and overseeing training services at assigned facilities, conducting program reviews and investigations, recommending performance improvements, and supporting program delivery. The role serves as a professional role model and reflects Acadia’s Residential Standards of Care, philosophies, culture, and practices. The specialist prepares and delivers training, assesses facility training and program-development needs, develops curriculum and learning materials, and supports training quality, delivery tracking, registration, certifications, and follow-up evaluations. The role also provides technical assistance, supports program start-ups, consults with administrators on program effectiveness, contributes to policy development and corrective action plans, and participates in committees related to training. This is an individual contributor position.

Requirements

Five to ten years of experience with a proven record of behavioral health training development and delivery.
Knowledge of statistics, data collection, and survey design.
Database management and/or development skills.
Advanced computer skills, including Microsoft Office, especially Word, Excel, and PowerPoint.
Knowledge of office administration procedures and ability to operate most standard office equipment.
Ability to handle sensitive and proprietary information professionally while maintaining confidentiality.
Excellent interpersonal skills and ability to interact effectively and professionally with people at all levels, internally and externally.
Sound judgment in responding to inquiries and ability to recognize when to route inquiries to the next level.
Self-motivation, strong organizational skills, and superior attention to detail.
Ability to manage multiple tasks or projects simultaneously within inflexible time frames and adapt to frequent priority changes.
Ability to work within the organization's established policies, procedures, and practices.
English proficiency sufficient to provide and receive instructions and directions.
Handle With Care Behavior Management System Master Instructor certification.
Nurtured Heart Approach Certified Trainer certification.
Ability to travel up to 75% of the time.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Conduct training sessions tailored to staff and facility needs and arrange additional training personnel when needed.
Maintain training standards and assist in training, supervising, and monitoring facility and regional trainers.
Track training delivery and attendance, facilitate participant registration and certificates of completion, and conduct follow-up evaluation activities.
Obtain and maintain Master Instructor certification for the Handle With Care Behavior Management System and Certified Trainer status for the Nurtured Heart Approach.
Coordinate, design, disseminate, collect, analyze, and report facility training and program-development needs assessments.
Travel to facilities, coordinating logistics for facility and corporate-sponsored training.
Identify ways to improve facility training practices and processes, including through program reviews and clinical systems reviews.
Develop training goals, objectives, curriculum, and related activities; incorporate research findings and prepare training materials and interactive learning activities.
Participate in technical assistance, coordinate and deliver start-up training, consult with administrators on program effectiveness, and provide support to CBS and MFS Department and facility staff.
Contribute to policy development and participate in committees related to training issues.
Develop or contribute to corrective action plans to resolve problematic issues in assigned facilities.
Comply with organizational policies, procedures, performance-improvement initiatives, and confidentiality requirements.
Communicate effectively with people receiving services, family members, guests, and healthcare team members.
Build and maintain constructive working relationships and promote mutual trust, respect, and cooperation among team members.
Maintain regular and predictable attendance.
Perform other duties as assigned.