Miiwrap Care Coordinator
About The Position
The Miiwrap Care Coordinator provides home-based services to youth and families within the Erie County System of Care who receive services through the Erie County Department of Social Services. The role uses strength-based, individualized service planning, with a focus on linking, coordinating, and monitoring services to improve and promote family stability. The Care Coordinator works with children, parents, guardians, county staff, and service providers to develop comprehensive Plans of Care and identify additional services families may benefit from. The position includes conducting assessments and face-to-face contacts in homes and community settings, facilitating monthly team meetings, providing education and community linkages, and maintaining timely, accurate documentation in two systems. The coordinator must travel throughout Erie County and participate in required stakeholder and agency trainings. Miiwrap credentialing is required; supervisors will credential staff, and evidence-based practice training will be provided. The schedule is flexible based on clients’ needs, including flexibility for nontraditional work hours. The stated annual pay range is $48,000–$52,500, based on experience and qualifications.
Requirements
- Bachelor’s or master’s degree in a human services-related field.
- At least one year of experience in a professional or internship human services setting, providing direct care or linkage services to at-risk youth or children and families.
- Valid New York State driver’s license and adequate auto insurance.
- Ability to work effectively with clients, families, staff, and community contacts from varied cultural and ethnic backgrounds.
- Solid writing and verbal communication skills.
- Strong engagement skills and ability to engage with diverse populations.
- Adaptability when working with families and ability to prioritize tasks.
- Flexibility with scheduling, including nontraditional work hours.
- Knowledge of computer applications, including Word, Excel, Outlook, and Edge.
- Willingness and ability to travel throughout Erie County.
Nice To Haves
- Familiarity with Fidelity EHR and Connections.
- Bilingual ability.
- Motivational Interviewing skills.
Responsibilities
- Provide home-based services to families in Erie County using the MiiWrap Care Coordination model.
- Use a strengths-based, family-driven approach to services.
- Partner with children, parents, guardians, the Erie County Department of Social Services, and service providers to create a comprehensive Plan of Care and identify additional services.
- Conduct assessments throughout the duration of each case.
- Provide education, care coordination, and community linkages as appropriate.
- Conduct face-to-face contacts with families in homes and community settings.
- Travel throughout Erie County.
- Conduct team meetings each month.
- Participate in trainings required by stakeholders and the agency.
- Obtain Miiwrap credentialing; supervisors will credential staff, and evidence-based training will be provided.
- Maintain timely and accurate documentation in two systems.
- Perform other appropriate duties.
Benefits
- Paid time off: 20 days, increasing to 25 days after five years of employment.
- 14 paid holidays, including two flexible holidays.
- Four paid bereavement days.
- Paid jury duty.
- Employer-paid life insurance.
- Medical insurance with two plan options.
- Dental insurance with two plan options.
- Vision insurance.
- Wellness program and incentives.
- Health Savings Account with quarterly employer contributions.
- Healthcare Flexible Spending Account.
- Dependent Care Flexible Spending Account.
- Employee referral bonus.
- Qualifying employer for the Public Service Student Loan Forgiveness Program.
- 403(b) retirement plan available right away, with employer contributions after two years.
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What This Job Offers
Job Type
Full-time
