Middleware Engineer - Systems Administrator

Orlando Utilities Commission (OUC) • Orlando, FL

1d • $79,369 - $99,212 • Hybrid

About The Position

OUC - The Reliable One, is presently seeking a Middleware Engineer to join the Technology division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations.
We are seeking a technically strong, solutions-oriented professional to administer, optimize, and maintain enterprise Oracle Utilities middleware environments that power mission-critical utility operations. In this role, you will take ownership of Oracle Utilities middleware environments, including Oracle WebLogic Server (12c) for CC&B and MDM applications, ensuring they are secure, reliable, and optimized for mission-critical operations. You will lead system integration efforts, including CC&B2MDM, collaborate with cross-functional teams using Oracle SOA Suite components (BPEL and OSB), and deploy and maintain Java applications through CMA imports/exports and application-specific patching. This position offers the opportunity to drive system performance improvements, implement best practices, and contribute to enterprise-level stability, making a tangible impact on utility operations that serve thousands of customers.
Additionally, you will serve as a collaborative technical expert who can troubleshoot complex enterprise issues, maintain application stability, and drive continuous system improvement. If you thrive in complex enterprise environments and want to make a direct impact on critical utility operations, we want to hear from you.
This role follows OUC’s Hybrid Work Model, with three on-site days in Orlando (Tuesday and Thursday required, plus one flexible day of Monday, Wednesday, or Friday) and two remote days. The position also participates in an every-other-week on-call rotation to support production systems.
OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.
Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do.

Requirements

• Bachelor’s degree in Computer Science or a related field from an accredited institution; or an equivalent combination of education, certifications, and relevant experience
• Minimum five (5) years of enterprise application or middleware experience, including a minimum of three (3) years hands-on supporting Oracle Utilities applications, such as CC&B and/or MDM.
• Hands-on experience administering Oracle WebLogic Server (12c) and Oracle SOA Suite components (BPEL, OSB) to manage system integrations such as CCB2MDM.
• Deep understanding of the Oracle Utilities Application Framework (OUAF), including domain configuration, environment setup, and performance tuning.
• Experience with Java code deployment, performing CMA imports/exports, and applying application-specific patches.
• Strong troubleshooting skills in complex enterprise production environments.
• Ability to collaborate effectively with development, database, infrastructure, and business teams.
• Working knowledge in all, but not limited to, the following: Enterprise scheduling applications; sFTP Protocols and encryption; Distributed Files Shared/Mapped Drives; Server environments (Windows,Linux, etc.); Hybrid Cloud Environments
• Software Applications to include: Oracle Utilities CC&B, MDM, JD Edwards Enterprise 1 (E1), GIS, Outage Management System (OMS); DA tools such as Talend, Qlik, Cognos
• Databases (Oracle, SQL Server, etc.);
• Structured methodologies such as FADE, SDLC, Agile, and other best practices;
• System trace tools to capture required technical logs;
• Data analysis and metrics;
• Detailed technical research;
• System technical documentation;
• Data extract tools to validating data integrity;
• Read and interpret scripting languages such as Python, Perl, Java, etc.
• IT Service request, change management, solution request, incident management processes and tools (BMC Footprints, Jira, etc.);
• Ability to: Take on new system assignments and learn new technologies; Research and pilot new technologies; Research and introduce new versions of relevant applications; Implement security controls with industry approved tools; Research and implement monitoring tools; Respond 24/7/365; as scheduled for on-call support; Make arithmetic computations using whole numbers, fractions and decimals, compute rates, ratio and percentages; Use Microsoft Office Suite (Excel, Outlook, Word, etc.) and use standard office equipment (computer, telephone, etc.).
• Minimum of five (5) years of enterprise application or middleware experience with understanding of functional processes, to include: Minimum of three (3) years supporting Oracle Utilities CC&B and/or MDM
• Relevant application experience performing support related functions such as patching; software deployment and other administrative tasks;

Responsibilities

• Maintains the integrity, availability, accessibility, and current patch levels of various system applications.
• Serves as application technical point of contact between the technical team and the business partners both technical and functional) for the identification and resolution of issues related to various applications.
• Build, maintain, and patch the applications, plug-ins, and agents in support of the system needs to ensure environments are available for projects and production;
• Provide application support to include troubleshooting (root cause analysis) and incident management (including creation, assignment, and team documentation and orientation on how to resolve current and future issues);
• Provide application support through producing technical documentation, and acting as application technical resource;
• Conduct performance analysis and review the findings to confirm alignment with potential issues, recommendations, and improvements within the application infrastructure (network hardware, database, vendor supplied);
• Design and recommend roadmaps to encompass OUC’s hybrid cloud infrastructure. For existing tools as well as future solutions;
• Perform testing across multiple environments: providing support for testing/executing processes for environment owners and Business Analysts;
• Serve as a liaison between OUC and the application vendors to address system issues and problem analysis to see them through to resolution, by opening vendor cases, conducting frequent relevant status discussions and ensuring quality resolution;
• Maintain multiple application environments while following patch/configuration management best practices to apply changes in a logical, audited sequence through environment progression (Dev, Test, UAT, Prod, etc);
• Collaborate with other technical teams (database, server, desktop, network, security, operations, etc.) to support the system applications;
• Perform application deployments, system health monitoring, patch release planning, application service pack upgrades, framework services upgrades and performance tuning; develop and maintain documentation regarding system functionality, performance benchmarks and system integration;
• Participate on technology services and vendor application upgrades, patching, testing as well as production implementations; perform and implement necessary system maintenance during planned outages;
• Work on projects as needed by OUC to include: transition to application services/support to ensure best practices of non-functional requirements are implemented such as back up, recovery, environment management, configuration, source control and monitoring, etc.;
• Follow triage, SDLC, change management and other IT processes in place to promote new/revised objects to all environments;
• Handle scheduled on-call rotation responsibilities;
• Perform other related duties as assigned.

Benefits

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
• Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
• Paid vacation, holidays, and sick time
• Educational and Professional assistance programs; Paid Memberships in Professional Associations
• Access to workout facilities at each location
• Paid Conference and Training Opportunities
• Hybrid work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level