Mid Office Servs Specialist Sr

PNC Bank•Pittsburgh, PA

2d•Onsite

About The Position

PNC is hiring a Middle Office Service Specialist Sr. in its Private Banking organization, based in Pittsburgh, Pennsylvania. This in-office role independently completes highly technical and complex client transactions. The specialist reviews transaction documentation for completeness and accuracy, interprets information for appropriate coding, and ensures compliance with established policies and procedures. The role proactively identifies and manages risk, involving internal or external counsel and other PNC business units as needed. It also works directly with clients and internal and external partners to resolve matters related to client requests, serves as the point person for internal partners on middle-office processes for complex requests, and provides guidance to colleagues. The specialist is expected to pursue continuing education to build skills and knowledge. PNC emphasizes customer focus and effective management of risks in support of its Enterprise Risk Management Framework. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

A university or college degree and at least 2 years of relevant professional experience are typically required for roles at this level.
In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Required education is listed as a bachelor's degree.
No required certifications or licenses.

Nice To Haves

Corporate accounting knowledge
Credit risk analysis
Decision-making
Financial management
Financial operations
Results-oriented approach
Revenue recognition
Accuracy and attention to detail
Knowledge of customer support policies, standards, and procedures
Decision-making and critical thinking
Effective communication
Flexibility and adaptability
Legal analysis
Managing multiple priorities
Problem-solving

Responsibilities

Independently complete a variety of highly technical, complex client transactions.
Review documentation for completeness and accuracy, interpret information for correct coding, and ensure adherence to established policies and procedures.
Proactively identify and manage risk, involving internal or external counsel and other business units as needed.
Meet directly with clients and internal and external partners to address and resolve matters relating to client requests.
Serve as the point person for internal partners on middle-office processes for complex client requests.
Provide guidance and assistance to other team members.
Pursue continuing education to support skill-building and development of overall knowledge.
Apply customer-focused practices and manage risks in alignment with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave, depending on eligibility
Up to 11 paid holidays each year, depending on eligibility
9 occasional absence days each year, unless otherwise required by law
Between 15 and 25 vacation days each year, depending on career level and years of service