Mid-Market Account Manager
Absorb
•Remote
About The Position
As a Mid-Market Account Manager, you'll drive revenue growth by helping customers expand their use of Absorb, uncovering upsell and cross-sell opportunities. Success in this role requires a deep understanding of each client’s business to align Absorb solutions with their goals. The ideal candidate is a natural relationship builder with a passion for sales, proactive problem-solving skills, and strong communication and presentation abilities. Quotas focus on net retention within the assigned book of business.
Requirements
- Post-secondary degree (preferably in business or a related field)
- 3-5 years of experience successfully managing client relationships and driving revenue growth through upselling
- Very strong time management and organizational skills
- Very strong verbal and written communication skills
- Outgoing and personable nature with a sales driven attitude, strong team player
- Ability to thrive in a dynamic, fast-paced environment that changes constantly
Nice To Haves
- SaaS (or Technology) sales experience
- Experience working with a global client base
- Strong MS Office skills – primarily Excel and PowerPoint
- Fluency in additional languages
Responsibilities
- Increase the net dollar retention of your book of business through upsells and cross sells
- Negotiate client contract renewals with a focus on increased Annual Recurring Revenue and long-term relationships
- Generate and close new for opportunities for ‘land and expand’ within assigned accounts
- Generate proposals and other client facing documentation to assist your sales process
- Identify and develop meaningful client relationships
- Accurately manage and report your sales pipeline monthly and quarterly
- Thoroughly understand Absorb subscription models to effectively answer client questions
- Participate in team meetings and projects to improve sales processes & sales output
- Develop strong internal relationships to support client lifecycle
- Keep up to date with latest product releases and training seminars to ensure thorough product knowledge
Benefits
- Comprehensive Health and Wellness Benefits
- retirement savings programs
- eligibility for two different bonus plans
- generous time off
- comprehensive medical and dental benefits based on your country of location
- New Hire Equipment Allowance
- monthly Flex Allowance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
