Microtransit Driver – Part Time

City of Fountain•Fountain, CO

3d•$26 - $27•Onsite

About The Position

The Microtransit Driver operates City microtransit vehicles to provide safe, reliable, customer-focused, on-demand transportation, primarily on military installations and to designated locations immediately off post. The driver uses a ride-on-demand application to respond to real-time passenger trip requests while following security requirements, traffic regulations, routing instructions, schedules, and service standards for controlled-access environments. The role supports dependable service and rider accessibility while maintaining a professional, safety-focused approach. The position works primarily in and around City-operated buses or vans, with most duties performed while seated for extended periods. It also involves periodically standing, walking, bending, and moving to assist passengers with boarding, securement, and exiting. Work takes place chiefly on military installations and nearby designated areas, and requires compliance with installation access controls and security procedures. The role may involve road hazards, variable conditions, adverse weather in the Fountain, Colorado area, vehicle fumes, airborne particles, and moderate transit-operation noise. Schedules may include early mornings, evenings, weekends, holidays, and varying shifts based on service needs. The position has no supervisory duties.

Requirements

Valid driver’s license; a Colorado driver’s license must be obtained within 90 days of hire.
Must be eligible to operate City vehicles and meet City insurability requirements, including maintaining an acceptable driving record.
Driver’s license must not have been suspended or revoked within the previous three years.
Must obtain FEMA ICS 100 and ICS 700 certifications within 12 months of hire.
Must be able to obtain and maintain access to military installations through approved security procedures.
Must be willing and able to operate microtransit vehicles, including passenger and ADA-compliant vans, in on-demand and scheduled service environments.
Ability to use onboard technology, tablets, and ride-on-demand applications to receive requests, manage reservations, and document service activity.
Ability to communicate professionally and effectively, orally and in writing, with passengers, coworkers, dispatch, supervisors, military installation personnel, and the public.
Ability to work cooperatively, follow written and verbal instructions and established procedures, and perform assigned duties with minimal supervision.
Ability to plan and organize tasks, respond to changing service demands, and adapt to real-time operational needs.
Ability to present a professional appearance and demeanor while representing the City and its microtransit program.
Ability to apply common-sense understanding to instructions and solve problems involving several concrete variables in standardized situations.
Ability to regulate attention, plan, understand and apply information, interact effectively, concentrate, maintain pace, and adapt behavior to support safe job performance.
Ability to proficiently read, speak, and understand English.
Ability to perform arithmetic with whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and interpret bar graphs.
Strong verbal and written communication, analytical, statistical, mathematical, and interpersonal skills; ability to interpret safety rules, operating and maintenance instructions, and procedure manuals, and to write reports and distill information for different audiences.
Close, distance, and peripheral vision; ability to hear an average conversational voice in a quiet room at six feet using one or both ears and to hear work and safety signals.
Ability to stand, walk, and sit for periods of time; use hands and fingers to operate computer keyboards and equipment; reach with hands and arms; and stoop, kneel, or crouch as needed.
Ability to lift up to 50 pounds as needed and frequently lift up to 25 pounds.
Proficiency with computer software and applications, office equipment, professional telephone use, and accurate typing; ability to multitask while using computer, phone, and office equipment and interacting with clients.
Candidates may be required to pass technology proficiency assessments prior to employment.

Nice To Haves

Commercial Driver’s License (CDL).
Experience driving passenger vehicles, transit vehicles, shuttle services, or similar customer-facing transportation services, including services such as Uber or Lyft.
Military affiliation or experience providing familiarity with military installations and operational environments, such as active duty service, dependent, veteran, or retiree status.
Proficiency in non-English languages.

Responsibilities

Comply with City policies and procedures and applicable laws, regulations, and requirements.
Operate City microtransit buses or vans safely, primarily on military installations and nearby designated locations, while following access requirements, security protocols, routing instructions, schedules, and City policies.
Use ride-request and reservation applications to respond to real-time trip requests and provide on-demand transportation within established service parameters.
Perform pre-trip and post-trip vehicle inspections, identify safety concerns, and report maintenance or repair needs verbally and in writing.
Maintain the cleanliness, safety, and professional appearance of assigned vehicles and the work area.
Operate onboard equipment and technology, including wheelchair lifts, ramps, securement systems, tablets, mobile devices, and push-to-talk applications, as applicable.
Assist passengers with boarding, exiting, and securement in accordance with ADA requirements, including physical assistance and emergency evacuation when necessary.
Maintain accurate passenger, trip, and vehicle records using electronic systems and manual documentation as required.
Provide courteous passenger assistance and information about microtransit services, ride requests, and transit policies.
Communicate with dispatch, supervisors, program staff, military installation personnel, passengers, and other City staff about service conditions, route issues, delays, concerns, and safety matters.
Follow safety practices and operate vehicles efficiently and in a customer-focused manner.
Maintain a professional appearance and demeanor and effective, collaborative working relationships.
Perform other duties and responsibilities as assigned.