Microsoft Solutions Architect

Managed Solution • San Diego, CA

7h • Hybrid

About The Position

The Microsoft Solutions Architect provides senior consultative services and project scoping, implementation, and technical remediation work for Professional Services clients, and acts in a senior capacity within the Professional Services team. They are responsible for designing, implementing, and remedying complex solutions across a broad range of technologies, with a particular focus on the full suite of Microsoft Modern Workplace, including Viva, SharePoint, EMS, and Power Platform. This role involves providing highly visible project work and consultation for Managed Solution’s professional services clients, including thought leadership on client projects/environments, aligning solutions with complex business objectives and security, compliance, and availability needs. The architect will design end-state solutions and migration/implementation plans for large-scale deployments/build-outs of technical environments, including on-prem, hybrid, and cloud infrastructure, with an emphasis on Microsoft365 migrations. Responsibilities include meeting with clients to identify technical requirements, designing solutions, presenting solutions in presales meetings with cross-level teams, and implementing project work, including occasional onsite deployment/migration work. The role also involves providing architecture, consulting, project implementation, and high-level troubleshooting, designing client environments for on-prem and hybrid-cloud infrastructure, as well as solutions to utilize the Microsoft Modern Workplace suite. Project work within the Microsoft Modern Workplace suite (Viva, SharePoint, EMS, and Power Platform) is expected, including the creation and demonstration of proofs of concept, scripting, and other tasks related to workplace automation. The architect will leverage subject matter expertise across specialization areas in addition to Microsoft Modern Workplace. They will also act as a project lead for assigned projects and as an Architect escalation point for others, directing others in completing project tasks, working with Project Managers or Sales to resolve potential/actual risks, and ensuring the successful delivery of services. Utilizing Microsoft Modern Workplace expertise to advance internal business processes and carrying out all work responsibilities and related duties, as assigned, while complying with all Company and client policies, including those related to security and confidentiality, are also key aspects of this role.

Requirements

• Bachelors’ degree in Computer Science, Computer Engineering, or related field, plus a minimum of 10 years in an IT role, with 8+ years of relevant consultative or professional services experience at an MSP or other outsourced IT vendor.
• 5+ years of experience migrating/deploying cloud infrastructure (Azure, Office365) required.
• Demonstrated success as a consultant for Microsoft services in a variety of customer contexts, from SMB to large enterprise, including experience planning and implementing numerous successful M365/Office365/Azure deployments and migrations.
• Flexibility to consult and work in both SMB and enterprise environments is required for this role.
• Demonstrated fluency with M365 architecture trends, technical conditions, and future direction.
• Demonstrated success in a presales capacity, with the ability to elicit technical requirements and business objectives from clients and to confidently communicate technical information clearly with a diverse range of individuals, including C-suite executives and technical teams.
• High levels of project ownership and individual accountability in a results-oriented environment.
• Demonstrated commitment to continuous learning and innovation.
• Demonstrated commitment to strong documentation and repeatable standards.
• Demonstrated excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Subject Matter Expertise related to hybrid and cloud environments (design, migrations, and remediation) and the Microsoft Modern Workplace suite, including: On-prem/online cloud infrastructure Office365/Microsoft365; Azure; HyperV; Office365 administration and remediation; SharePoint; Viva; Microsoft365 Groups; Power Platform; and Teams.
• Proficiency with a range of migration tools such as ForensIT, Azure Migrate, BitTitan, Cloudiway, MoveriO, Sharegate, SPMT.
• Advanced proficiency with Exchange/Messaging is also required.
• Proficiency in Windows Server (all versions) and workstation implementation, administration, and troubleshooting.
• Strong proficiency in Exchange (all versions/Online preferred), Hyper-V, Active Directory, and Powershell/VBS, SharePoint, and Teams.
• Working knowledge of Intune policy management, including implementation experience.
• Proficiency with Active Directory, Security and Identity Management, including Group Policy, Federation Services, Domain Controllers, etc. for medium to enterprise environments.
• Strong proficiency with ability to provide consulting expertise and troubleshooting around each of the following areas: Servers: Windows Server (all versions); virtualization environments; on premise infrastructure.
• Storage + Power: SAN and other storage solutions, as well as knowledge of power requirements/deployments of PDUs, UPS, etc.
• Active Directory: Provides design, project implementation, and high-level troubleshooting for Active Directory, including Group Policy, Access/Identity Management, Federation Services, Domain Controllers, etc. for medium to enterprise environments.
• Networking: Provides architecture, project implementation, and high-level troubleshooting for networking infrastructure, including: Routing, switching, firewalls, WAPs, VPNs, load balancers, etc. in medium to larger LAN/WAN environments, including cloud environments (Azure, Amazon AWS).
• Exchange/Messaging: Provides implementation, migration, and high-level troubleshooting services for Microsoft Exchange and messaging systems, including Office365.

Nice To Haves

• Microsoft certifications highly desired, and will be required for continued employment.
• AutoPilot roll-outs and Apple Business Manager knowledge preferred.
• Functional knowledge of Okta, Public Key Infrastructure, SQL Server, or Linux/Unix/RedHat a plus!

Responsibilities

• Designing, implementing, and remedying complex solutions across a broad range of technologies, with a particular focus on the full suite of Microsoft Modern Workplace, including Viva, SharePoint, EMS, and Power Platform.
• Providing highly visible project work and consultation for Managed Solution’s professional services clients, including thought leadership on client projects/environments, aligning solutions with complex business objectives and security, compliance, and availability needs.
• Architecting end-state solutions and migration/implementation plans for large-scale deployments/build-outs of technical environments, including on-prem, hybrid, and cloud infrastructure, with an emphasis on Microsoft365 migrations.
• Meeting with clients to identify technical requirements; designing solutions; presenting solutions in presales meetings with cross-level teams, including executives; and implementing project work, including occasional onsite deployment/migration work.
• Providing architecture, consulting, project implementation, and high-level troubleshooting, designing client environments for on-prem and hybrid-cloud infrastructure, as well as solutions to utilize Microsoft Modern Workplace suite.
• Providing project work within Microsoft Modern Workplace suite (Viva, SharePoint, EMS, and Power Platform), including the creation and demonstration of proofs of concept, scripting, and other tasks related to workplace automation.
• Leveraging subject matter expertise across at least one of the following specialization areas, in addition to Microsoft Modern Workplace: Cloud Migration, Servers, Storage + Power, Active Directory, Networking, Exchange/Messaging.
• Demonstrating commitment to continuous learning and development related to specialization areas, including the pursuit of certifications and the development and presentation of training for teammates for technologies within their specialization areas.
• Acting as project lead for assigned projects, and as Architect escalation point for others.
• Directing others in completing project tasks according to project scopes; working with Project Managers or Sales to resolve potential/actual risks; and otherwise ensuring the successful delivery of services.
• Utilizing Microsoft Modern Workplace expertise to advance internal business processes.
• Carrying out all work responsibilities and related duties, as assigned, while complying with all Company and client policies, including those related to security and confidentiality.

Benefits

• PTO – earn up to 10 days in year 1; 15 days in year 2; and 20 days in years 3+
• 40 hours of Sick Time per calendar year
• 401k – Eligibility after 90 days; Managed Solution matches 50% of your first 6% in contributions, starting after 90 days
• Holidays – Managed Solution celebrates 7 paid holidays each year
• Plus, 1 Floating Holiday per Year… and 2 After 5 Years of Service!
• Medical, Dental, Vision – Managed Solution pays 80% of the employee cost on the base plan + 15% of dependent costs on the base plan
• Optional Flexible Spending Account for eligible Health Care or Dependent Care costs
• Telemedicine options: “see” a medical provider from anywhere, over the phone, 24/7
• $100K Life/AD&D policy provided for all employees, free of charge!
• Employee Assistance Program – free financial consultation; counseling services; 24/7 traveler’s assistance; and more!
• $80/Month Cell Phone + Internet Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior