Microsoft/SharePoint Administrator

Mountain West Insurance & Financial Services • Englewood, CO

1d

About The Position

The Microsoft/SharePoint Administrator owns the organization’s Microsoft 365 environment, with SharePoint Online as a core platform for document management and collaboration. The role leads a small IT team, sets priorities, and ensures users receive reliable, secure support. Responsibilities span Microsoft 365 and SharePoint administration, security and compliance, IT team leadership, and Tier 2/3 end-user support. The position participates in an after-hours on-call rotation for critical issues and may require some travel.

Requirements

• Bachelor’s degree in IT, Computer Science, or a related field, or equivalent experience.
• At least 5 years administering Microsoft 365, including Entra ID, Exchange Online, and Teams.
• At least 3 years administering SharePoint Online, including site design, permissions, and migrations.
• At least 2 years supervising or leading IT staff.
• Working knowledge of PowerShell for Microsoft 365 administration.
• Experience with Intune and Windows endpoint management.
• Leadership skills, including clear delegation, developing people, and holding the team to service standards.
• Communication skills to explain technical topics in plain language to staff and leadership.
• Methodical problem-solving skills and ability to address root causes.
• Organization skills to balance projects, support, and team needs against deadlines.
• A security-minded approach to protecting company data.
• Ability to participate in occasional evening or weekend maintenance windows and on-call work.
• Ability to sit for extended periods while using a computer and other office equipment.
• Ability to perform repetitive tasks such as typing, data entry, and phone use.
• Ability to lift IT equipment weighing up to 50 lbs occasionally.
• Ability to move around the office, read screens and documents, and operate office equipment and handle paperwork.
• Ability to maintain focus and attention to detail in a fast-paced, multitasking environment.
• Some travel may be required; a valid driver’s license and reliable transportation may be necessary for off-site travel.

Nice To Haves

• Microsoft 365 Certified: Administrator Expert (MS-102).
• Microsoft Certified: Identity and Access Administrator Associate (SC-300).
• Microsoft Certified: Endpoint Administrator Associate (MD-102).
• Experience with Power Platform, including Power Automate and Power Apps.
• Experience with Azure, hybrid Active Directory, or Entra Connect.
• ITIL Foundation or similar service management training.

Responsibilities

• Administer Microsoft 365 tenant settings, licensing, and service health across Exchange Online, Teams, OneDrive, and SharePoint.
• Manage users, groups, and access in Microsoft Entra ID, including onboarding, offboarding, MFA, and Conditional Access.
• Manage devices and apps with Microsoft Intune, including compliance policies, Windows Autopilot, and patching.
• Maintain Exchange Online mail flow, shared mailboxes, distribution lists, and spam and phishing protection.
• Automate routine tasks with PowerShell and Power Automate.
• Track Microsoft roadmap and Message Center changes and plan for their impact.
• Design and maintain SharePoint Online site architecture, including hub sites, team sites, and communication sites.
• Manage SharePoint permissions, sharing settings, and external access in line with company policy.
• Build and maintain document libraries, lists, metadata, content types, and version settings.
• Set up workflows and forms with Power Automate and Power Apps.
• Lead migrations from file shares or legacy systems into SharePoint and OneDrive.
• Train users and site owners on SharePoint and Teams best practices.
• Configure and monitor Microsoft Defender and Microsoft Purview, including retention, DLP, and sensitivity labels.
• Review audit logs, security alerts, and Secure Score, and act on findings.
• Maintain backup and recovery for Microsoft 365 data.
• Support compliance audits and keep security documentation current.
• Supervise a small IT team by assigning work, setting priorities, and managing the ticket queue.
• Coach, train, and evaluate team members, and support their certification goals.
• Act as the escalation point for complex technical issues.
• Set and track service levels and report on IT performance to leadership.
• Maintain IT policies, procedures, and a knowledge base.
• Help plan the IT budget, manage vendors and licensing renewals, and lead IT projects.
• Provide Tier 2/3 support for Microsoft 365 and related systems.
• Take part in an after-hours on-call rotation for critical issues.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Paid time off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager