Government and Public Sector - Service Delivery Center - Microsoft Senior BA
About The Position
The Service Delivery Center is made up of high-performing, US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our federal clients. The Service Delivery Center is a core component of the Government & Public Sector practice (GPS). Our Digital Engineering practice is helping organizations solve complex problems through purpose-led transformation. To achieve this mission, a diverse and talented team from around the globe are creating innovative digital experiences that help our clients succeed and thrive. You will join a talented group of professionals who are advising U.S. government agencies with digital strategy, customer experience, process improvement, technology effectiveness, digital architecture and program integration.
Requirements
- Bachelor's degree
- Candidate must be able to obtain/maintain a DoD Secret clearance
- 5+ years of relevant experience
- Experience gathering requirements
- Experience with Microsoft Dynamics and Power Platform applications
- Experience working with clients to solve problems
- Experience and understanding of agile delivery and development methodologies
- Proven track record of complex problem-solving and relationship management
Nice To Haves
- Expertise in developing written and visual communication products
- Excellent written and oral communication skills
- Ability to collaborate with clients and identify engagement follow-on opportunities
Responsibilities
- Participate in discovery meetings with clients and prospects to understand and document their business requirements
- Propose and design solutions using the extensive Power Platform capabilities to solve identified business requirements
- Customize Microsoft Dynamics Power Platform applications
- Work with developers and configuration resources to define and create specifications for any custom code or data migration requirements
- Create reports and train end-users
- Execute decision making based on understanding of various policies
- Support people-related initiatives, including recruiting events and interview nights
- Support and participate in internal, firm activities, including training programs and courses to stay current on training requirements and continuously improve technical skills
- Understand and follow all workplace policies and procedures, including all applicable Independence policies
Benefits
- medical and dental coverage
- pension and 401(k) plans
- a wide range of paid time off options
- flexible vacation policy
- designated EY Paid Holidays
- Winter/Summer breaks
- Personal/Family Care
- other leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Senior
