Microsoft Purview Administrator

NTT DATA Services•Richmond, VA

3d•$71,532 - $85,188•Remote

About The Position

NTT DATA is seeking a Microsoft Purview Administrator to join their team. This is a remote position, with candidates in or aligned with the EST time zone preferred. The role involves flexible working in shifts to support 24x7 steady state operations, covering business hours of 8 am-5 pm EST, with off-hours and weekend on-call support.

Requirements

5+ years of experience administering Microsoft 365 environments, with at least 3+ years of experience in Microsoft Purview (Compliance / Data Governance / Information Protection).
Experience implementing and managing data protection and compliance solutions, including Data Loss Prevention (DLP), retention policies, sensitivity labels, and eDiscovery within Microsoft Purview.
Experience with identity and access management integrations, including Azure AD / Entra ID, SSO/SAML, and understanding of compliance and security frameworks in enterprise environments.

Responsibilities

Provide day-to-day administration and support of Microsoft Purview and Microsoft 365 compliance services (DLP, eDiscovery, retention, information protection)
Monitor system performance and ensure availability of compliance applications and services
Troubleshoot and resolve moderately complex incidents related to compliance tools and configurations
Execute configuration updates, system maintenance, and policy changes following established procedures
Support implementation and maintenance of DLP, retention, and sensitivity label policies based on defined requirements
Manage service requests, incidents, and user issues within established SLAs and operational processes
Perform root cause analysis and document incidents, resolutions, and corrective actions
Provide user support and guidance on system functionality, including eDiscovery and compliance tools
Generate and maintain operational and compliance reports for internal and external stakeholders
Coordinate with Microsoft support and client stakeholders to resolve system issues
Identify opportunities for process improvements and contribute to operational efficiency initiatives
Maintain accurate documentation of configurations, procedures, and support activities
Assist with testing and validation of system updates and compliance-related changes
Ensure adherence to organizational policies, security standards, and compliance requirements
Provide knowledge sharing and informal guidance to less experienced team members and customer's Purview Admins