Microsoft D365 ERP OR AI/CoPilot Functional Solution Architect - Senior Manager

PricewaterhouseCoopers•Chicago, IL

2d•Hybrid

About The Position

As a Microsoft D365 ERP or AI/CoPilot Functional Solution Architect, you will guide client programs focused on Microsoft Dynamics ERP, translating business needs into functional solutions that support operational efficiency and business goals within our Business Application Consulting practice. As a Senior Manager, you will lead large projects, apply sound judgment in complex situations, coach teams through ambiguity, and use your influence to shape outcomes while maintaining operational excellence. In this role at PwC, you will analyze requirements, support solution design and implementation, coordinate testing and training activities, and communicate clear recommendations to stakeholders across the program lifecycle.

Requirements

At least a Bachelor's degree
At least 7 years of experience
At least one of the following: Microsoft Dynamics 365 ERP/Finance & Operations certifications, Microsoft Dynamics 365 ERP/Finance & Operations Solution Architect�level certifications, Microsoft Dynamics implementation methodology certifications, relevant Microsoft Dynamics 365 ERP application certifications

Nice To Haves

Preference for a Master's or Masters of Business Administration degree in at least one of the following fields of study: Computer Science/Information Systems, Engineering
Demonstrating Microsoft Dynamics 365 ERP solution architecture experience in client-facing settings
Applying AI and Copilot functional design knowledge to enterprise ERP transformations
Translating business needs into process and system requirements for complex programs
Crafting executive-ready messages for diverse stakeholder groups and project teams
Leading coaching conversations and guiding teams through ambiguity and change

Responsibilities

Advising clients on Microsoft Dynamics 365 ERP architecture and functional design across finance technology initiatives
Leading ERP solution design sessions, translating business requirements into system requirements and implementation plans
Developing AI and Copilot-enabled process improvements that support automation, productivity, and user adoption
Directing complex workstreams across analysis, configuration, testing, and deployment for ERP transformation programs
Reviewing current-state processes and identifying opportunities to streamline integrations, controls, and reporting
Guiding teams through issue resolution, risk escalation, and decision making during challenging project phases
Coaching team members on solution design, delivery planning, and client-facing communication
Building trusted client relationships by presenting recommendations, validating outcomes, and adjusting plans based on feedback