Microsoft 365 Engineer
About The Position
The Microsoft 365 Engineer is responsible for administering, optimizing, and strategically managing the organization’s Microsoft 365 environment. The role is the primary owner of the Microsoft 365 platform, including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and Entra ID. It leads modernization initiatives, including migrating user and departmental data to OneDrive and SharePoint Online and implementing Microsoft 365 Copilot, while maintaining a secure, compliant, and highly available collaboration platform. The role combines technical administration and migration work with driving adoption of Microsoft 365 services across the organization. The position also supports identity and security, automation, operational documentation, platform improvements, and Tier 3 technical support. It works with IT leadership and business teams to improve collaboration, security, and user experience.
Requirements
- A baccalaureate degree in computer science, engineering, or a related field and four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, or complex IT infrastructure engineering; or a baccalaureate degree and eight years of such experience; or equivalent education and/or experience.
- The listed qualifications require satisfactory full-time experience.
Responsibilities
- Own and manage the organization’s Microsoft 365 tenant, including tenant health, licensing, governance, service configurations, and proactive service-health monitoring.
- Administer Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Entra ID.
- Manage Exchange Online mail flow, connectors, transport rules, spam and phishing protection, mailboxes, distribution lists, archives, and permissions; troubleshoot delivery, routing, authentication, and access issues.
- Perform Exchange Online administration using the Microsoft 365 Admin Center and PowerShell, and configure and maintain SPF, DKIM, and DMARC.
- Design and administer SharePoint Online sites, permissions, governance, and document libraries; manage OneDrive configuration, storage policies, sharing settings, and lifecycle management.
- Lead migrations of user home drives, file shares, and departmental data to OneDrive and SharePoint Online, and optimize collaboration and document management.
- Plan, deploy, and administer Microsoft 365 Copilot; assess adoption readiness, configure required security and data governance, identify use cases with stakeholders, and provide user guidance and support.
- Administer Entra ID user and group management; configure Conditional Access, MFA, and RBAC; and support hybrid identity with Active Directory and Entra Connect.
- Configure Microsoft Defender for Office 365 security policies and implement and maintain Microsoft Purview features, including DLP, retention policies, sensitivity labels, and eDiscovery.
- Ensure Microsoft 365 security and compliance align with organizational standards and industry best practices.
- Develop and maintain PowerShell scripts and Microsoft Graph PowerShell/API automations for administration, reporting, integrations, and operational workflows.
- Create and maintain operational documentation, standards, and administrative procedures; monitor performance and recommend improvements.
- Lead Microsoft 365 migration and modernization projects, plan and execute tenant improvements, and evaluate and implement new Microsoft 365 capabilities.
- Work with IT leadership and business teams to improve collaboration, security, and user experience, and provide Tier 3 support and technical leadership for Microsoft 365 services.
Benefits
- Flexible hybrid work arrangements combining remote and in-office work.
- Medical, dental, and vision coverage.
- Pension plans, including New York City Retirement Systems (NYCERS), and NYC Deferred Compensation 401(k) and 403(b) plans.
- Pre-tax commuter benefits for eligible commuting expenses.
- Professional development through training programs and workshops.
- Competitive compensation packages commensurate with experience and responsibilities.
- Paid leave, including vacation days, sick leave, and holidays.
- Work-life balance programs and policies.
- Long-term career prospects supported by stable city government employment.
- Potential eligibility for Public Service Loan Forgiveness and state repayment assistance programs.
- Inclusive and diverse workplace culture.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
