MH Unit Secretary/Unit Assistant (Certified Nursing Assistant)

Brown Medicine•Taunton, MA

1d•$20 - $29•Onsite

About The Position

Unit Information Secretaries work in the nursing area of hospitals and primarily manage and process information to support unit operations. The interpretation of collected data may vary by unit. Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, and demonstrate its core Success Factors: Instill Trust and Value Differences; Patient and Community Focus; and Collaborate. This role coordinates unit activity and serves as a point of contact among the unit, transport, ancillary departments, and physicians. It supports communication, documentation, supplies, equipment, patient safety, staffing, and quality improvement. The position is based at Morton Hospital in Taunton, Massachusetts, and is scheduled for 24 hours per week on a day shift, 7:00 a.m.–3:30 p.m., every other weekend and every other holiday.

Requirements

Certified Nursing Assistant certification.
Computer knowledge.
Knowledge of medical terminology.
Customer service skills.
High school education.
Ability to assist with lifting and carrying up to 20 pounds.
Ability to sit for an extended period.
BLS.

Nice To Haves

College degree preferred.
Previous experience in the role preferred.

Responsibilities

Coordinate unit activity and serve as the main point of contact between the unit and transport, ancillary departments, and physicians.
Answer calls by identifying the department and oneself.
Monitor new orders, including transport and ancillary orders or added tests, and communicate them to the appropriate nurse.
Maintain and update physician pager numbers monthly and maintain a list of physician phone numbers for the area.
Report telephone problems to Communications and escalate them through the chain of command to the Director or Supervisor.
Monitor that patients have proper identification armbands and contact registration/admissions for replacements.
Maintain stock of laboratory and X-ray requisitions for downtime.
Report printer and computer problems to the Help Desk, submit tickets, and inform the Director or Supervisor.
Provide and track requested data, such as physician pages and responses and discharge information.
Order and maintain accurate inventory par levels.
Assist in maintaining a safe environment and intervene appropriately.
Follow proper procedures and address patient concerns by notifying the charge nurse or Director/Supervisor.
Initiate and track Facilities, BioMed, housekeeping, and IT problems, replacements, and requests through work orders.
Notify BioMed of malfunctioning equipment, arrange repairs, and track equipment to ensure its return to the department.
Copy charts and other materials as requested.
Maintain and track compliance with BLS, TB, fit testing, and other minimum job requirements.
Participate on committees as requested and in quality improvement projects as requested by the Director.
Relay accurate messages to appropriate personnel in a timely manner.
Cross-train and float to other units in response to healthcare-team staffing needs.
Make staffing calls to fill vacancies as directed and perform other duties needed to improve function and meet unit goals.
Complete assignments within an acceptable timeframe and use time and resources effectively.
Develop and maintain efficient working relationships, demonstrate reliable attendance and punctuality, and partner with others to achieve positive outcomes.
Contribute to quality services, offer creative solutions, produce quality results, continually improve work, and take responsibility for work performed, including corrective action when needed.
Monitor paper documentation for dates, times, signatures, and other required details.
Keep the nursing desk clean and tidy and ensure books, manuals, forms, and other materials are current and properly placed.
Where telemetry is available, inventory telemetry boxes and confirm upon discharge that each box is in its slot.
Organize work spaces as requested by the Director of the department.