MH Unit Secretary/Unit Assistant (Certified Nursing Assistant)

Brown Medicine•Taunton, MA

23h•$20 - $29•Onsite

About The Position

Unit Information Secretaries work in the nursing area of hospitals and primarily manage and process information to support unit operations. The interpretation of collected data may vary by unit. Brown University Health employees are expected to model the organization’s values of Compassion, Accountability, Respect, and Excellence, and demonstrate the core Success Factors: Instill Trust and Value Differences; Patient and Community Focus; and Collaborate. This role coordinates unit activity and serves as a point of contact among the unit, transport, ancillary services, and physicians. It supports communication, documentation, inventory, equipment and facilities requests, patient safety, and the administrative needs of the nursing team. The position is based at Morton Hospital in Taunton, Massachusetts, and is scheduled for 24 hours per week on the M2 shift, 3 p.m.–11 p.m., every other weekend and every other holiday.

Requirements

Certified Nursing Assistant certification.
Demonstrated computer knowledge.
Knowledge of medical terminology.
Customer service skills.
High school education.
Ability to assist with lifting and carrying up to 20 pounds.
Ability to sit for an extended period of time.
BLS.

Nice To Haves

College degree preferred.
Previous experience in the role preferred.

Responsibilities

Coordinate unit activity and serve as the main point of contact between the unit, transport, ancillary services, and physicians.
Answer calls by identifying the department and oneself.
Stay aware of new orders, including transport and ancillary orders, and communicate relevant updates to the appropriate nurse.
Maintain and update physician pager numbers monthly and maintain a list of physicians’ phone numbers in the area.
Report telephone problems to Communications and escalate through the chain of command to the Director or Supervisor.
Monitor whether patients have proper arm bands and contact registration/admissions for replacements.
Maintain stock of lab and X-ray requisitions for downtime.
Report printer and computer problems to the help desk, submit tickets, and inform the Director or Supervisor.
Provide and track requested data, such as pages to physicians and responses or discharge information.
Order and maintain accurate inventory par levels.
Assist in maintaining a safe environment and intervene appropriately.
Use proper procedures and address patient concerns by notifying the charge nurse or Director/Supervisor.
Initiate and track facilities, BioMed, housekeeping, and IT-related problems, replacements, and requests on work orders.
Notify BioMed of malfunctioning equipment, arrange repair requests, and track equipment to ensure it is returned to the department.
Copy charts and other materials as requested.
Maintain and track compliance with BLS, TB, fit testing, and minimum job requirements.
Participate on committees as requested.
Relay accurate messages to appropriate personnel in a timely manner.
Participate in quality improvement projects as requested by the Director.
Respond to healthcare team staffing needs by cross-training and floating to other units.
Perform other duties as required to improve function and meet unit goals.
Make staffing calls to fill vacancies as directed.
Complete work assignments within an acceptable time frame and use time and resources effectively.
Develop and maintain efficient working relationships; attend reliably and punctually; and partner with others to achieve positive outcomes.
Contribute to quality services, offer creative solutions, produce quality results, continually improve work, and take responsibility for work performed, including corrective action as needed.
Monitor paper documentation to ensure dates, times, signatures, and other required details are recorded.
Keep the nursing desk clean and tidy and ensure books, manuals, and forms are current and properly placed.
Where telemetry exists, inventory boxes and check at discharge that each box is in its slot.
Organize work spaces as requested by the Director of the department.