MH Certified Nursing Assistant

Brown Medicine•Taunton, MA

2d•$20 - $29•Onsite

About The Position

The Certified Nursing Assistant assists patients with activities of daily living, provides basic nursing care to non-acutely ill patients, and helps maintain a safe and clean environment under the direction and supervision of the Registered Nurse in charge of the team and/or unit. Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, as well as demonstrate its core Success Factors: Instill Trust and Value Differences; Patient and Community Focus; and Collaborate. The role includes communicating patient observations, treatment results, complaints, and other relevant information to the RN; providing age-appropriate care; accurately performing and reporting patient-care data; and collaborating with the interdisciplinary team. The CNA helps maintain a healthy, clean, and safe environment, adapts to changes in workload and patient assignments, responds accurately in crisis or emergency situations, and performs Observation Assistant functions when needed. The position also requires effective time and resource management, reliable attendance and punctuality, teamwork, and a commitment to quality. The CNA is expected to provide courteous and compassionate customer service, develop work skills through available learning resources, participate in staff meetings and inservices, assist with orientation and mentoring, make decisions with minimal supervision, seek assistance when appropriate, and understand hospital policies, safety procedures, and available services.

Requirements

Current Nursing Assistant Certification.
Current BLS Certification.
Cooperative interactions and courteous, respectful, and compassionate customer service.
Ability to respond patiently and appropriately to questions and to requests in a timely manner.
Ability to handle interruptions skillfully and maintain a professional appearance and demeanor.
Commitment to ongoing development of work skills through available resources.
Ability to perform analytical and decision-making functions with minimal supervision and to seek assistance when appropriate.
Understanding of relevant hospital and departmental policies and procedures, including safety issues.

Responsibilities

Communicate treatment results, observations, patient complaints, and other pertinent patient-condition information to the RN.
Provide patient care in accordance with MHMC policies and procedures.
Provide care appropriate to the age of the patient served, including infants, pediatric and adolescent patients, adults, and geriatric patients.
Perform and report patient-care data accurately and according to policy and procedure.
Collaborate with the interdisciplinary team to provide patient care.
Help maintain a healthy, clean, and safe environment for patients and staff.
Adapt to changes in workload and patient assignments.
Perform accurately and precisely in crisis and emergency situations when time is essential.
Perform Observation Assistant functions when needed.
Complete assignments within an acceptable time frame and use time and resources effectively.
Maintain efficient working relationships and demonstrate reliable attendance and punctuality.
Work with others as part of a team to achieve positive outcomes.
Contribute to quality services, offer solutions to issues or concerns, produce quality results, and continually improve work quality.
Take responsibility for work performed and take appropriate corrective action when needed.
Treat customers with courtesy, respect, and compassion; answer questions appropriately and respond to requests in a timely manner.
Handle interruptions skillfully, maintain a professional appearance and demeanor, and strive to prevent or resolve customer concerns.
Develop work skills using available resources, including inservices, formal educational programs, other work groups, and on-the-job training.
Attend and participate in staff meetings and inservices and/or review documentation as required.
Assist with the orientation of others and participate in mentoring.
Perform analytical and decision-making functions with minimal supervision and seek assistance or consultation when appropriate.
Understand relevant hospital and departmental policies and procedures, including safety issues, and be aware of hospital programs and services and their locations.