Mgr Practice Admin-Integrative/Lifestyle Medicine-Westfield

Community Health Network•Westfield, MA

1d•Onsite

About The Position

Manages business unit administrative responsibilities for 1 clinic in Westfield and 1 clinic in Carmel under the Lifestyle and Integrative Medicine specialties supporting providers and staff members, to include support of finances, human resources, office management, staffing, and clinical quality and ensures goals are translated into action items that insure results.

Requirements

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving
4 year / Bachelor's Degree : Related Bachelor’s Degree in HealthCare Administration, Business, etc. and/or 7 years work experience in practice management (Required)
3+ years: Minimum of 3 years previous leadership experience managing a medical practice or other healthcare facility (Required)

Nice To Haves

Master's Degree : Masters preferred (Preferred)

Responsibilities

Manages all human resources issues including staffing, hires, terminations, recognition, retention, discipline, coaching staff, providing regular and timely performance review, creating improvement plans as needed, translates strategy to tactical work and helps practice staff understand performance outcomes needed to meet overall goals and provide high levels of access and delivery of strong customer service.
Insures all employees receive initial practice and job specific orientation, on-boarding, ongoing training and developed as needed and holds staff accountable to expectations and performance outcomes.
Closely monitors financial practice data, facilitates interpretation, distribution and communication of financial performance / results and drives improvements.
Responsible for oversight and stewardship of all financial expenditures.
Creates, manages budgets, revenue cycle, and reporting.
Oversees all practice management functions in front and back office, including effective communications, staffing, workflow, excellence in patient service, purchasing, inventory management.
Manages access and positive patient experiences, quickly address problems and drives staff to process improvements.
Provides fundamental and innovative implementation of practice growth initiates, CQI, EMR, PMS (and serves as or insures business unit has a super user).
Insures overall practice compliance, regularly monitors actions to insure compliance and takes immediate steps to correct any noncompliance or at risk practices.