Project (Admin) Mgr 3

Ichor • Austin, TX

3d • Onsite

About The Position

Performs non-technical project completion using an internal customer perspective, typically from initiation through delivery. Coordinate cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget.

Requirements

• Advanced knowledge of Copy Exact violation procedures
• Knowledge of the company’s policies, practices and procedures with the ability to work within parameters
• Problem solving and conflict resolution skills
• Solid knowledge of products and services
• Strong project management, organizational and conceptualization skills
• Excellent verbal and written communication skills
• Knowledge of MRP, Oracle and Agile systems
• Solid MS Office, Outlook, Word, Excel and PowerPoint skills
• Ability to sit, stand, walk, bend, and lift up to 25 lbs.

Nice To Haves

• 5-7+ years customer service or related work experience
• B.S. or equivalent work experience, or any combination of education and experience
• Previous supervisory experience

Responsibilities

• Coordinate delivery of product to external customer
• Monitor product from initial acceptance of order through delivery of product from customer site
• Interface with customer on technical and strategic matters relating to the delivery of product to include planning/scheduling requirements
• Manage day-to-day activities and functions within customer service
• Implement program policies, procedures and standards
• Develop business and technical requirements that encompass Service, Technology and Operational needs all in one
• Set project timelines, track progress and coordinate with various teams to meet objectives
• Manage and oversee team analysis requirements
• May direct the work of others within the department
• Work independently with minimal supervision

Benefits

• Generous Paid Time Off – Enjoy 3 weeks of PTO annually , with accrual starting on day one.
• Comprehensive Health Coverage – United Healthcare medical plans available for both individuals and families.
• Employee Stock Purchase Plan (ESPP) – Purchase company stock at a 15% discount through convenient payroll deductions.
• 401(k) with Company Match – Receive a 50% match on contributions up to 8% , with immediate vesting so you fully own every dollar right away.
• Full Benefits Package – Includes dental, vision, and disability insurance for added peace of mind.
• Paid Holidays – 9 company holidays, plus a floating holiday .
• Tuition Reimbursement – Invest in your future with up to $7,500 per year for approved professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree