Mgr New Business - BGE Green Power Connect/DER Engineering

Baltimore Gas and Electric Company•Baltimore, MD

About The Position

Provide leadership and strategic oversight for the Green Power Connect–Interconnection organization, ensuring safe, efficient, customer-focused delivery of distributed energy resource interconnections. Lead engineering and design activities, address changing regulatory and technical requirements, improve processes and systems, and collaborate across stakeholder organizations as interconnection volume and complexity grow. Lead and manage the regional New Business organization and its performance scorecard. Oversee regional new-business activities, including installations, removals, temporary service, line extensions, new-business-related relocations, customer requests, and unmetered service requests. Work with internal partners and external customers to deliver requests on time, meet customer needs, apply rate policies, and collect required contributions. The role oversees a new-business budget of approximately $20 million, with $4 million in CIAC collection, and directs staff whose size varies by utility. It interfaces with senior and executive management, regional organizations, builders, developers, contractors, regulators, and government officials. The position may require extended hours during storms or other energy delivery emergencies and includes serving as an Emergency Response Manager or equivalent role in the Emergency Response Organization.

Requirements

  • Bachelor’s degree in Engineering, Business Administration, or a related field; alternatively, 9–12 years of relevant experience in lieu of a degree.
  • At least 5 years of delivery experience, including at least 2 years of leadership or proven team leadership experience.
  • Knowledge and understanding of distribution engineering and construction practices.
  • Demonstrated leadership ability in a high-performance culture.
  • Management skills in coaching, performance management, and developing business competencies.
  • Ability to achieve results, build consensus, establish trust, communicate effectively, and foster culture change within a matrixed organization.
  • Ability to develop and implement process enhancements and efficiencies, including technology and performance improvements.
  • Business acumen, strategic planning capability, customer awareness, and ability to create value and eliminate non-value activity.

Nice To Haves

  • Graduate degree or graduate-level work in Engineering, Business Administration, or a related field.
  • 3–5 years of supervisory experience.

Responsibilities

  • Manage the regional New Business organization, including performance management, hiring, and career development.
  • Oversee the regional New Business scorecard and monitor performance metrics to meet customer needs, improve satisfaction, and pursue first-quartile performance in cost and reliability.
  • Coordinate with Work Management, C&M, and other stakeholders to execute New Business work and improve interdepartmental relationships.
  • Establish and maintain relationships with builders, developers, contractors, other utilities, and external customers.
  • Prepare and deliver presentations to external customers and Exelon executives.
  • Prepare and monitor budgets and achieve financial targets, including CIAC collection and cost-per-unit targets.
  • Ensure rate policies are properly applied and collections are received.
  • Develop technical capabilities within the organization and oversee engineering and design activities for distributed energy resource interconnections.
  • Respond to regulatory investigations and complaints, including preparing responses to the local PUC.
  • Develop and execute strategic initiatives supporting Corporate EED goals, cost reduction, and customer satisfaction.
  • Oversee regional new-business activities, including installations, removals, temporary service requirements, line extensions, relocations, customer requests, and unmetered service requests.
  • Serve as an Emergency Response Manager or equivalent in the Emergency Response Organization.

Benefits

  • Competitive compensation and incentives.
  • 401(k) match and annual company contribution.
  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave, and bonding/primary caregiver or parental leave.
  • Employee Assistance Program and mental and emotional support resources.
  • Wellbeing programs, including tuition reimbursement, adoption and surrogacy assistance, and fitness reimbursement.
  • Referral bonus program.
  • Annual bonus of 20% for eligible positions.
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