MGR MOBILITY, FCH - IT - TECH INFRASTRUCTURE

Froedtert • Menomonee Falls, WI

67d • Remote

About The Position

Responsible for the overall development, implementation and maintenance of mobile endpoint technologies for Froedtert ThedaCare Health's South Region Information Systems. Works to ensure mobile endpoints deliver at a service level consistent with the needs and expectations of the organization. Proactively interacts with key customers and leaders to build customer relationships and ensure operations are managed in coordination with organizational needs and expectations.

Requirements

• Three years of experience in a management position supporting endpoint computing infrastructure.
• Three years of experience in a customer support role with high customer satisfaction goals.
• Extensive experience in the following technologies: iOS, MacOS, Mobility platforms such as Omnissa Workspace One, InTune and BYOD technologies.
• Bachelor’s degree in Computer Science, or related technology field or acquired through combination of education and experience.
• Excellent interpersonal skills to effectively communicate with all levels of hospital system staff, vendors and IT personnel.
• Strong ability to define, communicate and ensure processes, policies and procedures are executed in accordance with desired management outcomes.
• Ability to deliver clear, concise communications and presentations.
• Ability to effectively and efficiently train others in key IT concepts.
• Outstanding oral and written communication skills.
• Strong management and project management capabilities.

Nice To Haves

• If candidate is internal, acceptable backgrounds can be a combination of seven years of internal and external IT experience along with demonstrated leadership work, leadership coursework and demonstrated leadership capability.
• Experience in a hospital or healthcare setting is preferred.
• Experience with Mobile Mgmt. platforms, vendor/contract and license management, implementation and management within the ITIL ITSM framework, preferred.

Responsibilities

• Overall development, implementation and maintenance of mobile endpoint technologies.
• Ensure mobile endpoints deliver at a service level consistent with the needs and expectations of the organization.
• Proactively interact with key customers and leaders to build customer relationships.
• Ensure operations are managed in coordination with organizational needs and expectations.

Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

What This Job Offers

• Job Type: Full-time
• Career Level: Manager