Mgr, Inside Sales Account

LP Building Solutions•Nashville, TN

12d•Hybrid

About The Position

Louisiana-Pacific Corporation (LP Building Solutions) is a leading provider of high-performance building solutions that meet the demands of builders, remodelers, and homeowners worldwide. We manufacture engineered wood building products that include an extensive offering of innovative and dependable building materials and accessories. LP’s values-driven culture creates an environment where talented and hardworking people thrive in an ethical, inclusive, challenging, and rewarding place to work. Since our founding in 1972, we’ve developed careers and provided advancement opportunities in the building products industry. Headquartered in Nashville, Tennessee, LP operates more than 20 facilities across North and South America. For more information, visit LPCorp.com. This position conducts inside sales activities to support business strategies, HRF, and RF within established policies and procedures.

Requirements

2-3 years of related experience.
Knowledge of manufacturing/operation/logistics capabilities
Strong knowledge of market trends, market drivers, and supply chain
Ability to analyze multi-regional market dynamics in relationship to business strategy
Ability to employ negotiating strategies and gather market intelligence
Thorough knowledge of product performance, applications, and warranties
Well developed communicating and negotiating skills with internal/external customers

Nice To Haves

Ability to balance business objectives and customer’s needs.
Proficient computer, written and oral communications skills. (ERP/SAP)
Proficient internal and external conflict resolution skills.
Experience providing excellent customer service

Responsibilities

Manage assigned accounts, including daily sales negotiations (quoting, negotiating, problem resolution).
Initiate and monitor new programs in account development process
Execute the business strategy within order fulfillment process and best practices.
Analyze and understand regional market dynamics to support overall business strategy.
Develop and participate in strategic alignment within the OSB office and field sales team (GSM, DSM, MDM).
Provide weekly input to Production Inventory Manager that achieves desired production, order file, and delivery schedules
Cultivate and maintain relationships with external and internal customers within the assigned account base.
Implement and execute daily pricing strategy, order-file management, and VMI management.
Facilitate efforts with Sales Coordinators to ensure superior customer service and customer relations are achieved
Represent LP during customers’ trade shows, events, and outings (Trade-Shows, Meetings, Events, Booth Set-Up).
Contribute to performance improvements in areas such as sales, logistics & customer service; and monitor industry developments
Engage the customer, in unison with Warranty Customer Service, to resolve claims/complaints.
Participate in coordinating improvement efforts with internal customers
Perform other duties as necessary