Mgr, Global Cabling Quality, Global Cabling Quality

AmazonNew Carlisle, IN
$129,200 - $193,000Onsite

About The Position

AWS Infrastructure Services is seeking an exceptional Quality Assurance Cabling Manager to lead a data center quality team in our Global Network Delivery organization. As a key leader in our infrastructure team, you will drive best-in-class cabling quality across AWS' global data centers, helping us maintain our position as the world's most efficient and cost-effective cloud infrastructure provider. In this role, you will lead a team of Cabling Quality Assurance (QA) Program Managers and Technicians, establishing and maintaining the highest quality standards for our data center network deployments. Your team will be instrumental in ensuring that all design, build, scaling, and hardware installations meet AWS's rigorous quality guidelines, ultimately enabling seamless cloud services for our customers worldwide.

Requirements

  • 5+ years of people management and team development experience
  • Bachelor's degree, or BS degree
  • 3+ years of experience in a data center technology role or experience with network pathway infrastructure systems
  • Demonstrated ability to lead and develop teams with excellent communication
  • Strong analytical and problem-solving skills
  • Knowledge of project management principles, methodologies, and lifecycle phases to effectively lead project teams and stakeholders
  • Ability to comprehend project timelines, deliverables, and resource requirements

Nice To Haves

  • Familiarity with ISO9001, ISO11801, TIA568C, TIA942, and/or ANSI/BICSI 002-2014
  • Skilled at analyzing data and influencing executive decisions without direct authority
  • 3+ years of knowledge in network cabling, optic types, and test equipment
  • Experience with physical data center construction, particularly copper/fiber cabling
  • Quality assurance methodology and tools experience such as Six-Sigma certification or similar qualification

Responsibilities

  • Lead and develop a diverse team of both technical and non-technical Network Cabling Quality Assurance Program Managers and Technicians
  • Establish and oversee comprehensive quality control systems, including inspection mechanisms, development of Standard Operating Procedures (SOPs), and performance measurements
  • Partner with network design teams, construction managers, deployment personnel, and vendors to develop and enforce installation standards
  • Manage end-to-end quality metrics, risk management, and preventative measures
  • Drive continuous improvement through data-driven process optimization and programmatic focus
  • Facilitate the adoption of quality assurance checklists and develop programs focused on remediation strategies
  • Serve as the primary quality assurance subject matter expert for cabling and hardware installations

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
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