Mgr Account & Client Management

The Hershey Company • Bentonville, AR

3d

About The Position

This role manages specialized client portfolios or workstreams requiring advanced subject matter expertise. It involves reviewing performance, identifying issues, and recommending actions for stable performance and growth. The role also focuses on developing and executing targeted account growth actions, translating strategies into specific activities like cross-sell efforts or promotions, and coordinating with sales, marketing, and operations to implement and monitor results. Additionally, it handles complex client issues within its specialty, analyzes information, and recommends solutions that balance client needs and company policies. The role also involves creating tailored proposals and commercial recommendations, collaborating with finance, legal, and other partners, and providing SME guidance to peers and adjacent teams on best practices without direct supervisory authority.

Requirements

• Client Relationships
• Strategic Planning
• Customer Analytics
• Issue Resolution
• Proposal Preparation
• 5+ years prior experience

Responsibilities

• Manage Specialized Client Portfolios or Workstreams
• Develop and Execute Targeted Account Growth Actions
• Resolve Difficult Client Issues Within Area of Specialization
• Create Tailored Proposals and Commercial Recommendations
• Provide SME Guidance to Peers and Adjacent Teams

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed