MFG Factory Infrastructure & Security Engineer, eero MFG Eng & Operations WW

Amazon • San Francisco, CA

5d • Hybrid

About The Position

The Manufacturing Test Engineering (MTE) team at eero owns the servers, software, and infrastructure that power eero's global factory operations. We work at the intersection of hardware, software, and manufacturing — and we take pride in building systems that are reliable, observable, and increasingly secure. This role will help define what factory security looks like at scale.

eero is looking for a Systems Development Engineer to own the infrastructure and security posture of our global manufacturing and RMA operations. This is a hybrid role — part infrastructure engineer, part security practitioner — designed for someone who understands that in a modern factory environment, these two disciplines are inseparable. The security work here lives at the infrastructure and operational technology layer — server hardening, network segmentation, patch compliance, and physical access controls across eero's factory sites.

You'll own a fleet of 300+ servers across eero's contract manufacturer sites and RMA operations, ensuring they're configured, maintained, and patched. But you'll also serve as eero's DRI for factory security posture — the person who operationalizes eero Security team standards on the ground floor, tracks remediation of security findings, and builds the reporting infrastructure that tells us where we stand.

This role reports to Manufacturing organization. For security posture work, you'll maintain a regular operating cadence with the eero Security team — including participation in security planning cycles, posture reviews, and remediation prioritization. The eero Security team defines security standards and priorities; you operationalize them across the factory footprint and report back on posture and progress.

This role sits at the intersection of two teams (by design). Day-to-day, you'll be embedded with the MTE team — owning infrastructure, solving factory problems, and keeping 300+ servers running. For your security work, you'll operate as a trusted extension of the eero Security team: looped into planning cycles, aligned on priorities, given the support and context you need to be effective on the ground. What makes it work is a specific kind of person: someone who's comfortable operating across two teams, who builds trust through follow-through, and who can translate between the language of infrastructure and the language of security risk.

Requirements

• Experience in automating, deploying, and supporting large-scale infrastructure
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience with Linux/Unix
• Experience with CI/CD pipelines build processes
• Knowledge of systems engineering fundamentals (networking, storage, operating systems)
• Knowledge of database systems and SQL

Nice To Haves

• Experience with distributed systems at scale
• Experience in networking fundamentals, security, databases (Relational and/or NoSQL), operating systems (Unix, Linux, and/or Windows)
• Knowledge of AWS Infrastructure
• Experience in one or more of the following: application security frameworks, security code reviews, incident response, security infrastructure, penetration testing, mobile security, cloud security, AI security, identity and access controls
• Experience triaging security alerts, front-line analysis, and escalation
• Network or Security certification, or AWS certification
• Experience driving collaborative projects from conception to delivery, or experience in agile/scrum or related collaborative workflow
• Experience working in a matrixed organization

Responsibilities

• Own the configuration, maintenance, and lifecycle management of eero's factory and RMA server fleet (300+ servers across results servers and control servers)
• Act as the connective tissue between eero's factory floor and eero's cloud infrastructure in AWS
• Ensure all servers are current on OS updates, software patches, and security baselines — aligned to eero Security team SLAs
• Implement and maintain monitoring and alerting solutions to keep factory lines operational and observable
• Diagnose and resolve infrastructure issues in collaboration with on-site factory teams
• Identify manual processes and drive toward automated, repeatable solutions
• Evaluate and recommend hardware investments to improve infrastructure security posture — including assessment of hardened, tamper-resistant server platforms to replace legacy infrastructure
• Serve as DRI for information security posture across manufacturing, hardware, and supply chain
• Define and build eero's factory security reporting framework: metrics, dashboards, monthly posture reports to the eero Security team, and quarterly executive summaries
• Own remediation tracking for factory-layer security findings across the server fleet and factory network infrastructure
• Represent factory security posture in eero Security team reviews; own resulting action items and communicate implementation constraints back to the security team
• Develop data-driven recommendations for security tooling and infrastructure investments; present to security and manufacturing leadership for prioritization
• Serve as initial responder for security events affecting factory infrastructure; coordinate with the eero Security team per established incident response procedures
• Support security audits and compliance assessments with evidence, documentation, and remediation status for factory infrastructure controls
• As the program matures, extend posture coverage to third-party partner environments: including test labs, reliability labs, and validation labs

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed