About The Position

CACI is seeking a Multi-Factor Authentication Management System (MFAMS) System Engineer to work with a team of developers supporting enterprise web applications across multiple fabrics. MFAMS is a Cybersecurity Services web application that supports Identity, Credential and Access Management (ICAM) tools and services. The role is part of the MWIII Bridge program, which develops and supports ICAM capabilities for enterprise and stand-alone deployment throughout the Intelligence Community. Positions are in the Hanover, Maryland area, with no travel required. The engineer documents the full life cycle of software design, development, and testing across multiple fabrics. The role calls for a technical background, troubleshooting and requirements-gathering experience, and the ability to document tools and their internal workings, including standard system engineering and test documentation. The engineer works directly with customers to identify and resolve reported user issues, using alternative solutions or bug reports as appropriate. CACI describes a culture centered on integrity, innovation, trust, and supporting customer missions. Employees have access to a flexible time-off benefit and learning resources. The company offers competitive compensation and benefits covering healthcare, wellness, financial and retirement support, family support, continuing education, and time off. The proposed salary range is $113,200–$237,800, subject to factors including location, contract labor categories and rates, experience, skills, education, and certifications.

Requirements

  • Active TS/SCI clearance with polygraph.
  • 10 years of experience as a system engineer on programs and contracts of similar scope, type, and complexity.
  • Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university; five additional years of system engineering experience may substitute for the degree.
  • DoD 8570 compliance with IAT Level I or higher is required if the COR determines the position’s activities include CWIP activities.

Nice To Haves

  • Familiarity with tools and ticketing systems such as Jira, Confluence, O365, and Microsoft Office.
  • Excellent oral and written communication skills.
  • Familiarity with agile projects and processes.

Responsibilities

  • Document the full life cycle of software design, development, and testing across multiple fabrics.
  • Document tools and their inner workings, including standard system engineering and test documentation.
  • Generate and modify internal and customer-facing documents with attention to detail.
  • Work directly with customers to identify and resolve user-reported issues through alternative solutions or bug reports.
  • Analyze system requirements, the concept of operations, and high-level system architecture to develop requirements specifications.
  • Gather, analyze, and document customer requirements.
  • Triage user issues and track and respond to user issues and questions.
  • Communicate with stakeholders through technical and non-technical documentation, such as user guides, FAQs, user notifications, and support communications.
  • Create customer briefings and roadmaps.
  • Execute applicable processes to achieve outcomes from high-level tasking.
  • Report weekly, monthly, and quarterly status in a timely manner.
  • Provide meeting minutes.
  • Coordinate and identify test users for various scenarios.
  • Track and report testing results.
  • Coordinate software deliveries with external organizations.

Benefits

  • Flexible time-off benefit.
  • Learning resources and learning and development opportunities.
  • Competitive compensation.
  • Healthcare, wellness, financial, retirement, family support, continuing education, and time-off benefits.
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