Metrics & Reporting Specialist

Integrated Computer Solutions Inc•Columbus, OH

2d•Onsite

About The Position

The Metrics & Reporting Specialist supports the DISN Consolidated Provisioning effort in Columbus, Ohio. Working with general direction or supervision, this role helps develop, refine, and deliver contractual metrics and reports through data analysis, reporting, and process improvement. The specialist coordinates with internal team members, management, Government personnel, and other stakeholders to organize data and prepare accurate, timely metrics that support mission-partner decision-making. The role supports operational requirements by maintaining project data and reporting in Government-provided tracking repositories, identifying trends and insights, monitoring deliverables, and helping improve reporting systems and processes. The position requires an active Secret clearance and work in a professional secure office environment, with limited travel expected. Full-time work is at least 40 hours per week during DISA core business hours; after-hours work or work beyond 40 hours may be necessary.

Requirements

Must maintain an active Secret security clearance.
Basic proficiency in Microsoft Excel, including sorting, filtering, and simple formulas, and proficiency with the Microsoft Office suite.
Good written and verbal communication skills.
At least two years of military experience in a communications field or applicable technical discipline; or at least two years in an accredited technical training program, including one year of applicable communications-field experience; or at least two years of experience in a communications field or applicable technical discipline.
Willingness to learn, basic analytical skills, customer-service and communication skills, attention to detail, adaptability, organizational skills, and eagerness to develop professional skills.
Ability to work at least 40 hours per week during DISA core business hours, 6:30 a.m. to 5:30 p.m. Eastern Time, beginning and ending the workday within those hours.
Ability to work after hours or more than 40 hours per week when necessary.
Ability to meet limited travel expectations of less than 10% throughout the year.

Nice To Haves

Familiarity with basic data visualization concepts.
Recent graduate with a bachelor's degree in business, mathematics, information science, data analytics, or a related field.

Responsibilities

Provide administrative support for data analysis and reporting while learning about DISA programs, systems, policies, instructions, and procedures.
Gather, organize, and analyze requirements and data; identify trends, spikes, and insights using analysis and visualization techniques for classified and non-classified networks; prepare reports and estimates upon request.
Create and track metrics and reports in Government-provided repositories and maintain project records, including timesheets, costs, and contractual deliverables.
Analyze data to identify opportunities for improvement and inform decisions that optimize service delivery.
Document, follow up on, and resolve project issues; coordinate across Government and contractor teams; monitor progress and maintain accurate records of metrics, changes, and reports.
Prepare documentation, technical specifications, and reporting processes to support management needs and changes to existing reporting.
Engage stakeholders, maintain current contact information, provide status updates, and coordinate with team members to improve communication, configuration management accuracy, and data integrity.
Prepare completion reports and status reviews that highlight trends and insights; support contractual deliverables and alignment with the DISA strategic plan, open systems architectures, and standards.
Use analytical and tracking tools to identify at-risk delivery dates, support Government escalation, document monthly metrics, provide status reports, and manage monthly deliverables.
Develop methods and evaluation criteria with guidance from trainers, supervisors, or leadership; identify improvements, follow innovation and quality processes, anticipate customer needs, and recommend reporting-system changes.
Comply with safety and security requirements, policies, procedures, worksite access protocols, training requirements, and required certifications; perform other assigned duties and projects.